Objective
Manager position allowing for parlay of demonstrated organization, sales, marketing, customer service, communication, and project management skills proven by 21 years of successful, profitable employment.
Experience
BASIN MARINE, INC.
Vice President of Sales
? Managed hardware store, budgeted, purchased, negotiated contracts/prices with vendors, sales and marketing.
? Identified and purchased parts as needed for procurement on time sensitive service oriented contracts
? Maintained monthly open accounts as well as built a professional relationship with thousands of clients.
? Communicated directly with owner daily reporting status, exchanging ideas and following directives.
? Rapidly gained knowledge of and master varied technical aspects of new products and trained necessary technician(s).
CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
? Oversee front-office operations and provide impeccable customer service:
o Built a clientele supported by 60% referral business.
? Develop and implement strategic marketing plan for business:
o Participated in industry related shows, building revenue.
o Create special promotions, write/design print and outdoor advertising, and coordinate all media buying.
? Won over local boating community as the salesman to target for informative in-service technical advice, procurement, and service:
o Organized special events and presentations resulted in crowds of 50+.
o Authored professional articles in marine industry publications.
o Increased client base by one-third resulting from referrals.
DETAIL MASTERY & ORGANIZATION
? Manage all aspects of day-to-day sales operations as the VP/Sales of Basin Marine, Inc..:
o Facility purchasing, staffing, maintenance and operations.
o Prepared compliance reports for SCAQMD, Fire Dept. OSHA and other government organizations.
o Finances: accounts payable/receivable, invoicing, insurance billing, budgeting.
o Trained a crew of twenty five on safety and technical aspects of their positions.
o Negotiating with vendors for best pricing, co-ops, warranties, and returns.
Education
SADDLEBACK COLLEGE – Mission Viejo, CA
Business Management, 1981 - 1983
Certification
Skils
? Project Management
? Team Training
? Written Correspondence
? Retail Management ? Computer Skills
? Customer Service
? Contract Negotiations
? Marketing & Sales ? Procurement
? Accounting/Bookkeeping
? Front-Office Operations
? Professional Presentations
References available upon request.