Back to Resumes List

Transportation Distribution Manager

Objective


To maintain a competitive edge in the changing supply chain industry, agility and flexibility are required. As a P& L Reconciliation Specialist, I offer 20 years of proven success and military training that has enhanced my leadership style. With a strong focus in building specialized team leaders, my problem solving and negotiation techniques speak for themselves. Great leaders insure a positive impact on the bottom line.


Experience


FORWARD AIR, Charlotte, NC – District Manager –2009

• Directly managed all facility operations and manage the P&L to achieve budget.

• Provided time-sensitive pool retail services to clients.

(Ex.: Gap, Bed Bath and Beyond, Polo, Vitamin Shoppe, Barnes & Noble, Radio Shack, etc.)

• Worked synergistically with network freight terminals to transport cargo.

• Maintained on time service of 98.6%, with an Operating Ratio of 96%

• Reconciled a $10 million budget for a facility over 500,000 sq. ft.

• Update database of area owner-operators and source providers to vary operating cost.

(Ex.: CDL drivers, temp agencies, truck leasing companies, equipment providers, etc.)

* Increased – dock productivity 26%, from 65 to 82

* Increased – stops-per-route 53%, from 6.7 to 10.3

* Increased – piece-per-unit 8.3%, from 480 to 520



DHL - 2007 –2008

DHL, Waco, TX – Hub Manager – 2008

• Optimized cost of a 300,000 sq.ft. 24/7-hub operation with a $10 million budget.

• Responsible for all the cargo in the 4th largest non-automated DHL hub.

• Accountable for 16 Operations Managers, 264 hourly employees, 1 HR Manager, 2 Maintenance Managers and 1 Engineer. Oversaw other hubs in the region as needed.

• TSA compliance for efficient and safe operation thru gateway and terminal warehouse.

• Established and revise policies and procedures, to comply with government regulations.

• Attend sales calls to establish new accounts and determine operational needs.

• Review top sales accounts to determine volume, pickup issues, and reassess operational fit.

* Exceeded dock productivity goal by 2.2%, Goal 84.1, maintain 86.3%

* Exceeded On Time Service goal by 1.3%, Goal 97.4, maintain 98.7%

* Reduced claims by 90%, Created chargeback Spreadsheet.

* Reduced office expense from $1200 to $800/month. Saving approx. 33%,

* Reduced dock supplies cost from $12,500 to $7500/month 40%



DHL, Wilmington, Salisbury, & Eastern Shore, De – District Manager – 2007

• 3 satellite stations budgeting and training managers to be leaders.



BRINKS US, Philadelphia, PA. – Senior Manager – 2006

• Responsible for three branches within the facility: Coins, Logistics, and Transportation.

• Reconciled P & L of the 3rd largest branch in the company with a budget over $15million.

• Responsible for all operations, safety, security and branch profitability.

• Made decisions with full consideration to the cost impact on the branch.

• Regional sales development, budgeting, and business plan development.



JAKI MED Charlotte, NC. 2004 – 2006 - Medical Supplies & Equipment

Sales Distributor / Consultant

• Promoted and executed the sale of medical equipment.

• Consulted and educated.



FedEx Ground - 1989 – Nov. 2004



Senior Assistant Hub Manager, Charlotte, NC 2000-2004

• Managed the 5th largest facility in FedEx Ground network, processing and dispatching on average 250,000 packages per day with 600 employees.

• Minimized costs of $16 million budget, Operation Ratio 95%, under budget last four years.

• Catalyst for major improvements by increasing overnight service from 97.40% to 98.0%.

• Safest Hub in Company FY02, and always ranked in the top 5.

• Recipient of the “Best Hub in the Company” Award.



RPS acquired by FedEx, as FedEx Ground

Terminal Manager- Brooklyn, NY 1997- 2000

• Operated the largest Terminal in the NY Metro Region by optimizing $10 million budget.

• Within two years a profit was realized for the first time in the company’s 13-year history.

• FY98 & FY99 Operations ratio 98%.

• Supervised 13 Managers, 4 Account Executives, 8 Clerks, 120+ Package Handlers, 65 Independent drivers/contractors to pick up and deliver an average of 24,000 packages per day.

• Reduced cargo claims frequency by 100%.

• Increased inbound and outbound sort’s productivity by 10%.

• Consistently ran on time service of 98% or better.

• Best injury frequency terminal in the NY Metro.

• Successfully negotiated contracts with contractors/drivers.

• Attended sales calls to establish new accounts and determine operational needs. Review top sales accounts to determine volume, pickup issues, and reassess operational fit.

• Represent the company as a leader of the Quick Response Team to maintain the “FedEx Environment.”



Terminal Manager - RPS, Washington, D.C. 1995 -1997

Highlights

• Responsible for executing all aspects of small package delivery operations.

• Minimized cost of a $6.7 million budget, ending the last two years under budget.

• Reviewed top sales accounts, determined volume, pickup issues its fit within operation

• Monitored training and productivity of 7 Managers, 2 Account Executives, 26 Independent Contractor drivers, 50+ Package Handlers, and 5 Clerical employees.



Pickup/Delivery Manager/Sort Manager- RPS, Alexandria, VA 1989 –1995

Highlights

• Ran all aspects of operation in the absence of a Terminal Manager for 6+ months.

• Pickup/Delivery Manager of the Year (1994)

• Pure Warrior Award (1994)

• Circle of Honor Nominee (1994, 1995)

• Excellence in Human Relations Skills (1995)

• Supervised 3 Coordinators, and 50+ Packages Handlers.

• Sort Manager of the Year (1992)


Education


B.S. Hotel & Restaurant Management • Iowa State University of Ames, 1987

ISU Football Team (Big Eight) – Full Scholarship



COMMISSION U.S. ARMED FORCES

U.S. Transportation Logistics School, 1988 • Ft. Eustis, Virginia

2 Lieutenant U.S. Army I.R.R. - Honorable Discharge, 1995


Certification

Skils


word, As400, word perfect, Excel, lotus,


 

matthews, NC,
View Contact Information