Objective
I am interested in furthering my education and working in the Maritime field
Experience
1999-present Cargill, Inc. Charlotte, NC
2009-present in current position
Technical Service Support Supervisor
? Manage a support team that provides services to Cargill’s customers, sales teams, Technical Services, and other business units.
? Continue to improve engagement by scheduling team building exercises.
? Ensure each process is in compliance with all Food Safety Guidelines.
? Implemented and oversee the department’s master sanitation schedule.
? Implemented and maintain a web based tracking tool for storing data and monitoring time spent on projects.
? Create individual daily schedules for my direct reports to ensure customer needs are met.
? Review and document each employee’s performance by providing one on one consultation.
? Manage the department’s budget.
? Maintain relationships with vendors to ensure the best value of service.
? Created procedures for support processes to ensure consistent results for all projects.
? Implement additional safety policies to ensure the highest level of safety is provided for each employee.
2006-2009
Technical Service Support Technician
? Blended and completed pilot processing of fats and oils to satisfy customer needs.
? Implemented monthly GMP audits.
? Provided oil samples for customer evaluation.
? Created a cost tracking spreadsheet to monitor shipping costs.
? Provided analysis detail for new customer review.
2003-2006
Process Supervisor
? Managed the production, manufacturing and packaging of vegetable oils.
? Supervised staff which entailed assigning and reviewing work, coaching through employee issues, maintaining company standards, and reviewing employee performances.
? Managed sanitation logs.
? Kept accurate records of production inventory.
? Performed minor maintenance as needed.
1999-2003
Process Operator
? Effectively operated processes of vegetable oils
Education
1995-1999
Indian Land High School Indian Land, SC
? Diploma
Certification
2011- Fundamentals of Management Training
2009- Advanced Corporate Food Safety Training
2005- Root Cause Analysis Training
Skils
I have a current TWIC card