Objective
My objetive is to be an Assistant Cruise Director within the next year. I am also looking for a Cruise Line that matches my passion and dedication to quality and style.
Experience
CARNIVAL CRUISE LINES
Period of employ December 2004 to present
Position held SOCIAL HOST
(Carnival Paradise)
Duties Extensive social interaction with guests at all events during the cruise. Hosting of all adult activities i.e. Bingo, trivias, scavenger hunts, deck games, parties, comedy shows, Captian's parties.
Changed from Purser to Entertainment department in July 2005.
Position held PURSER
(Carnival Spirit)
Duties Guest relations and administrative support; extend information and follow up on requests, perform cash transactions and account settlements, log all complaints and concerns and follow up with guests to ensure maximum guest service, interaction between departments to follow up on concerns and complaints, provide guests with information on all shore excursions provided by the company, perform all other duties designated by chief purser and first purser, translating the daily information leaflet (Caper)into German.
SOUTH AFRICAN AIRWAYS
Period of employ March 2001 to October 2004
Position held FLIGHT ATTENDANT
Duties Safety officer on board all working flights, regional and international, competent and licensed on Boeing 737-200 & 737-800, Boeing 747-SP, 747-200, 747-300, 747-400, extensive customer service and interaction on board, Duty free sales, provide first aid and all other eventualities that may occur onboard an aircraft.
Education
School Drie Riviere High - Matriculated in 1992 with University acceptance
Subjects Mathematics, Science, Geography, Business economics, English
Institution Deutsche hochschule – Mannheim 1994
Course German – beginner, Intermediate and Advanced
Institution Park Plaza Hotel 1998
Course Fidelio Hotel Management
Institution South African Airways 2001
Course First Aid course, Survival course, Emergency and Crisis Management
Institution Carnival Cruise Lines
Course Survival Craftman Course, Crowd Management Course, Crisis Management & Human Behavior Course, Train the Trainer Course
Certification
Survival Craftman Certification, First Aid certification.
Skils
Fluent in English & Afrikaans. Intermediate German
Able to work under pressure
Pro-Active communication skills
Adaptable and efficient under any circumstances
Socially active and able to communicate with people on all social levels
Technically competent
Creative
Organized and conscientious, with attention to detail
Assertive
Ability to multitask
I am sceduled to join the Carnival Truimph on 10 June 2006 until 2 December 2006, sailing from Miami, Florida