Objective
I am seeking a shipping management position where I can expand on my experience in this field and utilize said experience to increase both customer satisfaction and the company’s overall reputation.
Experience
Current Position
Period: June 2008 to present
Name of the company: RED Transport Nigeria Limited
Designation: Shipping Manager
Purpose of Position
Guide the operational units Freight Forwarding [Air, Sea, Projects and Logistics] and Shipping Agency in all operational areas and ensures operational excellence, high productivity and customer satisfaction.
Responsibilities
• Maintain all shipping operations and administration
• Plan for cargoes [wet/dry] and ship arrival including monitoring [FPSO] offshore support vessels operation and securing a safe berthing space
• Coordinate and monitor movement of vessels liaising with the ship captain, owners and charterers or receivers.
• Coordinate processing of temporary importation permit, cabotage permit or wavier for operation of project vessels in Nigeria
• Manage the ships and cargo logistics general operation
• Handling all special [project] cargo vessel discharge, loading and logistics
• Establish all shipping documentation requirements and operating procedures for inbound/outbound cargo/ship and keeping abreast of changes in regulatory laws
• Organizes and participates in regular reviews with clients to ensure customer satisfaction and sustainable business relationship
• Establishes guidelines, standards and conduct implementation processes, customs SOP’s reporting frequency, formats and design KPI’s for new accounts in collaboration with the General Manager
• Establish strategic business development and interaction with the local community
• Coordinate with business development and marketing on quotations for new projects
• Ensures that pricing and services offered to all relevant accounts are in line with “best in class” available
• Review the project materials and equipment list to determine modes of logistics best suited for movement of materials to destination
• Manage delivery/shipping documentation and oversee the preparation of shipping instructions
• Ensure cargo release documentation are properly done and cargo released based on company policies
• Overseeing shipment coordination with haulage vendors to ensure smooth and cost effective deliveries
• Drive invoicing plan and ensure cargo are shipped to Clients in accordance to contractual obligation
• Analyze operation reports to identify cost savings possibilities.
• guide the sales team in generating successful logistics businesses
• Ensure good communication and relations with all internal/external parties
• Establish all project files are invoiced and closed out promptly
• Regular reporting, as agreed to Management
• Any other tasks which may be assigned by the Country Manager/Operations Director/Managing Director.
Career History
Period: March 2007 – June 2008
Name of company: Star View (Shipping) Nigeria Limited
Designation: Agency Manager
Responsibilities
• Management of Shipping and Agency staff
• oversee and manage projects to ensure that they are completed in accordance with project deadlines and budgets
• Define, optimize and implement country standard operational processes in cooperation with the Managing Director
• Monitor performance on operational excellence and initiate corrective measures
• Assure appropriate staffing and training in conjunction with HR/MD
• Maximize savings through duty minimization programs
• Ensure the organization financial goals are met
• Prepare annual budgets and ensure that a given site operates within its financial budget
• Assure the correct and full use of operation enabling applications
• Collect, fosters and implements specific industry know how and diagnose client’s needs
• Source and manage haulage suppliers to provide reliable movement arrangements at lower costs
• Assures and provides timely responses to customers generated RFI, RFQ, RFP and tender processes.
• Manage and liaise with clients on shipping documentations and cargo delivery lead time
• Develops, builds rapport and nurtures long term partnerships with clients, translating our capabilities to customers value
• Manage and ensure that all documentation processes are handled efficiently in compliance with local and foreign regulatory requirements
• Establish release of cargo is in accordance with company policies
• Ensure smooth operations by relating with charterers and ship owners including involved government agencies
• Ensure all files are invoice at the end of a project
• Establish quotes for new projects in accordance with company policies
• Tasks as assigned by the Chief Executive Officer/Managing Director
Period: February 2004 – January 2007
Name of company: Hull Blyth Group Nigeria Limited
Designation: Marine Operations Manager
Responsibilities
• Close monitoring movement of each ship in the schedule and advising Masters accordingly
• Keep all concerned aware of vessels itinerary and updating port situation
• Communication with Charterers or Receivers as well as responding on behalf of Principals to Charterers complaints [after discussion with concerned Director when needed]
• Establish a safe berthing space and arrangements in place for her long siding.
• Managing vessel in port cargo operation to ensure smooth execution
• Checking and approving the cargo documentation such as bills of lading and statement of fact when appropriate
• Ensure required vessel re-arrival documentation is done timely in line with regulatory laws
• Monitoring movement of containers/cargo from point of discharge, delivery and empty back till back loaded for maximum utilization.
• Maintain all vessel and container administration including striping on LCL/FCL containers
• Coordinate with marketing and releasing section for proper container or cargo release
• Ensure good relationship with jetty operators and all other agencies for smooth vessel and container tracking operation
• Coordinating cargo clearance from the port
• Ensure cargo haulage and delivery in line with standard practice
• Task assigned by Management
Period: May 2000 – February 2004
Name of company: Elder Dempster Nigeria Limited
Designation: West Africa Operations Controller for Kien Hung/Hamburg-Sued Line
Responsibilities
• Plan ship sailing schedules for West Africa Ports
• Monitor vessel movement and advise Master accordingly on voyage details
• Check cargo load out expectation for each West Africa port and advising stowage slots availability
• Monitoring performance and keeping all concerned aware of vessels updated schedule
• Preparing discharging and loading stowage plan for West Africa ports including Luanda.
• Monitor vessel performance and advise improvement where needed
• Coordinate the marine operation program and commercial issues within West Africa.
• Overseeing cargo documentation approval such as bills of lading and statements of facts when required
• Establishing required vessel pre-arrival documentation is in place prior her arrival.
• Ensure HSE and risk management is attained at the required regulatory level
• Gather and inform all parties involved jetties day to day situation
• Ensure maximum availability of slots and vessels for clients
• Consolidate daily reports from the respective country operations manager
• Prepare sailing orders, planning and monitoring vessels to ensure it meet with schedule or market.
• Coordinate ships voyage planning to ensure maximum utilization
• Vessels tracking to check with plan.
• Tasks assigned by the African Marine Coordinator
Period: February 2000 – May 2000
Name of company: Elder Dempster Nigeria Limited
Designation: Operations Officer
Responsibilities
• Handling documentation with customs and all other Agencies prior and post vessel call.
• Attend to jetty and other Authorities issues to ensure smooth cargo operation of the vessel when at berth
• Report daily jetty activities to the marine operations manager
• Supervising vessel cargo operation and ensure actions according to stowage
• Assist in preparing vessel stowage
• Assisting in cargo equipment tracking and ensure equipment returned as at when due for maximum utilization
• Monitoring stripping of LCL, FCL container to ensure empty returned to required stacking point
• Attending port operational meetings and reporting back to the Marine Operation Manager
• Prepare cargo arrival advise for all concerned
• Issue job orders and instructions for collection and delivery of cargoes
• Prepare vouchers to shipping lines, government bodies and statutory boards
• Declare inward and outward customs clearance permit
• Liaison with shipping lines and freight forwarders on customer's shipments
• Provide assistance to the shipping staff.
• Advice and counsel customers on shipping methods.
• Maintain an inventory of shipping materials and supplies.
• Suggest and instruct customers on shipping products and services, routes and rates.
• Assemble, gather and document shipping parcels.
• Maintain and manage log books for incoming and outgoing parcels.
• Ensure proper delivery of materials to customers.
• Assist to coordinate the functions of all shipping related activities.
• Answer and respond to customer inquiries on shipping issues.
• Initiate and implement best practices in shipping processes.
• Tasks as may be assigned by the Operations Manager
Period: June 1996 – February 2000
Name of company: Marine Mutual Services Nigeria Limited
Designation: Cargo Survey Supervisor
Responsibilities
• Reporting to the Chief Surveyor
• Representing Owners or Chartered during cargo operation
• Taking record of quantity discharged of loaded cargo
• Recording the quality or condition of the cargo as at time of operation
• Record of the cargo conveying equipment
• Taking record of the discrepancies if any
• Reporting day to day cargo quantity and quality position to the Chief survey
• Liaise with ship agents for an effective and efficient cargo operation
Period: April 1990 – August 1996
Name of company: CMB-T Nigeria Limited
Designation: Operations Assistant
Responsibilities
• Documentation with Customs and other Authorities pre and post call of a vessel
• Relate with all Authorities on vessel and cargo operational issues,
• Supervising vessel cargo operation and ensure activities carried out according to stowage plan.
• Report daily vessel and jetty activities to the Operations Manager
• Monitor movement of container from discharge point to delivery to receivers and empty back to stacking point
• Monitor stripping of containers LCL, FCL to ensure empty back to normal stacking point
• Attend port operational meetings
• Advise customers of vessel schedules and discharge
• Verify product dimension and weight to select shipping method.
• Prepare freight quotations.
• Prepare labels and bills of lading.
• Verify and communicate shipping confirmation and payment terms.
• Track and monitor all calls from customers regarding shipping.
• Assist and support sales, export and warehouse departments.
• Maintain and update warehouse scorecards.
• Keep track of the trailer inventory.
• Resolve issues arising in shipping or inventory handling.
• Report any incidents or unsafe conditions immediately.
• Ensure all safety controls are in place.
• Ensure compliance to environmental management and systems.
• Tasks assigned by the Operations Manager
Period: March 1988 – April 1990
Name of company: Umarco Nigeria Plc
Designation: Operations Clerk
Responsibilities
• Reporting to the Operations Supervisor
• On board Ship bay record clerk.
• Monitor on board stevedores cargo handling operation.
• Record any damage to cargo or equipment during cargo discharge and load operation
• Preparing bill of lading, telex release for cargo loaded and delivery.
• Prepare document for Authorities advise pre and post vessel cargo operation
• Attending/witnessing container stuffing/un-stuffing operation
• Record cargo movement from discharge to delivery and equipment back to stack area. Provide assistance in shipping department.
• Assist shipping coordinator in processing shipment issues.
• Receive and book merchandise for shipping.
• Print, sort and log shipping collates.
• Confirm shipping and manifesting.
• Check collates and note special products.
• Receive and process internal shipments.
• Provide warehouse support, stocking and inventory functions.
• Follow safety protocols in shipping processes of merchandise.
• Initiate and implement loss prevention logistics.
• Supervise unloading of all shipping materials.
• Check and verify received shipping materials as against shipping documents.
Education
Educational Background
Continuing Professional Development
Nigerian Maritime Development Conference
Theme: Building a sustainable maritime industry in Nigeria {December 2013}
The Chartered Institute of Logistics and Transport Nigeria National Conference
Theme: Transport infrastructure and mobility in Nigeria {January 2011}
The Nigerian Institute of Shipping seminar
Theme: Managing Seaport security and safety operations in the Port reform era: challenges & prospects {November 2008}
The Nigerian Institute of Shipping seminar
Theme: Managing effective logistics operation and supply chains {September 2005}
The Nigerian Institute of Shipping seminar
Theme: Container operational logistics and terminal management {May 2005}
Universal Shipping and Aviation Development Centre Seminar – Resource Person
Theme: Career advancement & development in shipping & aviation challenges and prospects {March 2005}
The Nigerian Institute of Shipping Seminar
Theme: Shipping friendly environment {August 2002}
Nigerian Ports Authority national summit on corruption {2001}
Nigerian Institute of Shipping/Nigerian Shipper’s Council
Theme: Towards a competitive and sustainable shipper friendly shipping environment {August 2000}
National maritime conference {April 1996}
Certification
Professional Certification
• The Chartered Institute of Supply Chain Management {2014}
Professional Certificate in Supply Chain Management
• The Institute of Customer Relationship Management {2014}
Professional Certificate in Customer Relationship Management
Academic Certification
• West Coast University Panama
Master’s Degree in Shipping & Logistics Management {in view}
• American Academy of Project Management USA [2010]
Master Project Manager
• Project Management College United Kingdom [2008]
Executive Master Certificate in Project Management
• Federal University of Technology Owerri Nigeria {2004}
Post Graduate Diploma in Shipping Management
• Comptech Creative Systems Lagos Nigeria {2001}
Diploma in Computer Application/Operation
• Nigerian Institute of Shipping {2000}
Higher Diploma in Shipping & Logistics Management
• Federal College of Education {Technical} Yaba, Lagos {1996}
Advanced Certificate in Shipping Management
• School of Engineering and Technology Management London {1995}
Advanced Diploma in Export and Shipping Management
• Ede Grammar School Umunede Delta State Nigeria {1986}
W.A.S.C/G.C. E. Ordinary Level
• Ijehon Primary School, Umunede Delta State Nigeria {1980}
First School Leaving Certificate
Skils
Career Functional Capabilities
• Functional know-how in air, sea, logistics, supply chain management and ships agency.
• Operational know-how [Customer Service, Document Processing, Customs Clearance, Ships Port Agency]
• Understanding of company [strategy and products]
• Developing market knowledge [customers, competitors, suppliers, overall environment]
• Strong administrative skills
• Developing and maintaining SOP’s
Management Skills
• People Management and Leadership [training & Development, Coaching, Performance Management]
• Organizational skills [prioritize, plan, assign and control]
• Decision making
Computer Application/Operations kills
• Computer Appreciation
• Ms Word
• Ms Excel
• Ms Power Point
• Typing
• Page Maker
Personality Traits
• Customer focused
• Stress resistant
• Able to work in a diverse environment and cultures
• Respect cultural differences
• Communication & Interpersonal skills
• Problem Solving & Decision Making Skills
Professional Honour/Membership
• Member Chartered Institute of Supply Chain Management
• Member Institute of Customer Relationship Management
• Member American Academy of Project Management
• Member Chartered Institute of Shipping Nigeria
• Member Institute of Transport Administration
• Member Nigerian Institute of Shipping