Objective
Distinguished 15+ year career in planning and directing inbound and outbound transportation operations for international companies. Proven strengths in streamlining operations, with expertise in the conceptualization, design, and spearheading of process, productivity, efficiency, and quality improvements. Strong qualifications in general management, personnel hiring and training, team building, and leadership. Articulate communicator at all organizational levels, with superior negotiation and sales skills. Record of achievement in warehousing, pricing and bar coding, and security operations. History of being recruited by leading transportation companies throughout career.
Experience
Alison Transport/Mentfield Logistics, Oceanside, NY 6/07-Present
Air Cargo & Seas Transport Logistics Service
PRICING MANAGER / CUSTOMER RELATIONSHIP MANAGER
Compañía Sudamericana de Vapores (CSAV), Iselin, NJ 4/05-3/07
Founded in 1872, Chilean based publicly traded shipping company - the largest in Latin America and one of the oldest worldwide - featuring service for general cargo, bulk cargo, fresh and frozen products and vehicles, using both owned and chartered vessels. Company ceased its’ USA to Far East New Jersey operations March 2007.
TRADE CONTROL / COST ANALYST
Recruited April 2005 for logistics management expertise and challenged to drive company profits by optimizing container utilization. Created performance-driven system for workflow optimization, staff training, quality improvement, security, and cost reduction.
• Maintained full P&L and oversight responsibility for international logistics program. Directed utilization of refrigerated, flat rack, open top, and out of gage containers. Increased utilization from 85% to 98% within 9 months, drove annual profits by approximately $900,000, and optimized ROI and achieved optimum revenue producing capacity by concurrently effectively managing pallet utilization.
• Reduced overhead by eliminating repositioning of containers at port locations and ensuring cargo adhered to both OSHA and DOT regulatory compliance standards, including bar coding protocol for refrigerated items.
• Coordinated with operations personnel to expedite container loading and discharging. Collaborated with sales personnel to ensure cyclical balance of import / export cargo. Forged working alliances with shippers to book in-transit cargo with modified discharge destinations and to meet customer transshipping requests.
Orchestrated customer-driven management philosophy and strategic, solutions-focused planning. Maintained favorable customer relations with diverse international accounts, from small businesses to Fortune 500 key accounts, including E.I. Dupont, De Nemures, Union Carbide, General Electric, Ford, and Daimler Chrysler.
Troy Container Line, LTD, Redbank, NJ 9/01-4/05
Global multi-modal operation / non-vessel operator serving more than 500 ports worldwide. Left company when recruited by CSAV.
PRICING MANAGER / CUSTOMER RELATIONSHIP MANAGER
Functioned as company liaison serving agents, both domestic and abroad. Provided sales, documentation, and pricing information, resulting in highly profitable and productive operation.
• Cross-trained employees for effective warehouse / asset management, unsurpassed regulatory compliance, and outstanding customer relationship management.
? Increased export volume by 10% from 5,000 TEUS to 5,500 TEUS within 2 years by positioning favorable negotiations with steamship lines. Vendor sourced and negotiated for cost-effective trucking and rail rates.
• Increased market share and staved off competition by offering shippers aggressive rates.
Inchape / Libra USA, Iselin, NJ 11/97-9/01
Niche carrier serving South America and the United States; providing documentation, operations, booking, and pricing services for other carriers.
LINE MANAGER / PRICING MANAGER
Recruited to revitalize business development, compliance, and customer service programs.
• Accelerated company’s profit growth and increased market share by 25%. Forged lucrative partnerships with shippers and annually met $20 million quota.
• Revamped company infrastructure, capitalizing on human resource, operations, and customer service competencies. Hired and cross-trained staff, spearheaded employee empowerment programs for increased autonomy, accountability, and productivity, and systemized inter-modal transportation operations by ensuring adherence to stringent delivery deadlines.
DSR Senator Lines, South Plainfield, NJ 3/94-11/97
Global carrier.
LINE MANAGER
Recruited to initiate service between the United States and South America, transforming start up venture into $14 million revenue stream within 3 years.
• Gained loyal patronage of 500+ companies within 36-month windows, boosting 105 TEUs by 250TEUs. Increased company name recognition and orchestrated reorganization, culminating in improved scheduling and productivity, enhanced compliance, and profit gain due to resolved pricing and equipment depot issues.
• Traveled overseas to customer locations in support of sales staff, accomplishing favorable rate negotiations.
Chilean Line, Inc., New York, NY 4/93-3/94
North American general agent for CSAV responsible for all business matters / decisions from USA, Canada, and Panama through 1997 when they changed their name to CSAV.
VP PRICING / TRAFFIC MANAGER
Key management team member credited with playing a lead role in accelerating industry-wide profit growth.
Education
B.S. Education
Brooklyn College of C.U.N.Y.
Certification
Hazmat
Skils
• Carrier Management • Quality Control / Product Shelf Life • Customer Delivery Operations
• Import / Export Operations • Shipping, Receiving, & Warehousing • Customs Clearance
• Inventory Planning / Control • Vendor & Pricing Management • Security Operations
• Inter-Modal Operations • HazMat / ISO Compliance • Bar Coding
• Workflow Optimization • Employee Development • Asset Management
• Cargo Handling & Documentation • Contract / Freight Negotiations • Cradle-To-Grave Tracking
English, Spanish, & Italian Oral and Written Communications