Objective
Seeking a rewarding position in International Trade and Transportation which will enable me to utilize my experience, while providing a secure future with an opportunity for growth.
Experience
8/2008 - 12/2008
A.V. Reilly International - Transportation Specialist
Promoted to supported all departments (import/export/sales) with carrier negotiations in order to reduce costs and increase the company's profit margins. Responsible for developing relations and contracts with trucking, air and ocean freight carriers. Assumed responsibility for establishing specific new accounts, by reviewing all documentation and maintaining excellent and timely customer service, proactively informing clients of their shipmens/pricing.
1/2008-8/2008
Ocean Import Freight Specialist
Coordinated inbound ocean (FCL/LCL) and airfreight shipments in conjunction with overseas agents. Retrieved documents required for Customs clearance from various airlines and steamship facilities, ensuring the release of goods from the carriers. Processed import documents and provided updates to customs brokers for U.S. Customs entry purposes. Coordinated delivery of shipments locally and nationwide. Negotiated yearly ocean freight carrier contracts with various steamshiplines and developed close relationships to ensure the highest level of service. Also, responsible for the negotiation of lowering overall costs while ensuring hightest levels of expedited service to customers.
2/2001-1/2008
Livingston International (Formerly PBB Global Logistics, Inc.) - Senior Rate Analyst
Promoted to provide all international freight rates (import/export) for Sales Representatives, operations and customers directly. Worked with overseas agents and domestic carriers to make booking arrangements world wide. Provided reports to management on all shipping activities. Maintained and negotiated rates with various shipping companies(air, ocean and trucking). Responded professionally to all inquiries, concerns and complaints to maintain positive customer relations.
6/1999-2/2001
Sales Coordinator, Chicago Area Region (eight state territory)
Promoted to assist sales management in Chicago and address customer inquiries regarding sales and service issues. Supported the Sales Manager in areas of import and export logistics/pricing. Maintained interface with overseas agents and PBB locations in North America, developing a "Total Service Source" concept, which coordinated all transport aspects of the freight movement.
6/1994-6/1999
Administrative Assistant
Assisted the U.S. Regional Manager of Sales. Responsibilites focused to include sales to promote new business. Managed sales office and provided support to sales representatives and supervised clerical staff.
Education
1982-1984
Bryant & Stratton College, Buffalo, NY
Associates Degree Certification: Business Administration
1978-1982
South Park High School, Buffalo, NY
Diploma: Business
Continuing Education: Numerous seminars, conferences/training sessions, computer training, business writting/communications, global commerce and logistics sales.
Certification
Skils
Routing international shipments
Business communications
Organizational
Problem solver
Researcher
Customer service
Microsoft Office Programs
AS/400 network