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Sales and Technical Service Management

Objective


sales, sales management, technical service.


Experience


Sales Management

Proactive customer focus with passion for growth which drives business results. Skilled at building relationships and resolving issues. Inclusive leader working across boundaries to coach and motivate teams to achieve goals. Multifaceted understanding of complex planning and management to achieve integrated best practices execution. Change agent for simplification with proven record of successful contributions and leadership.

Experience Akzo Nobel “The Worlds Largest Paint Company”

Professional Sales Representative (PSR) 2007-Present

Sell commercial, industrial, fabrication, and property management accounts as well as place orders through 8 Home Depot Stores (Dealer)

• Tripled pro sales adding new professional accounts and large new construction projects in the 25K to 150K range strategically balancing profit in a down market and averting losses over prior year sales

• Increasing Home Depot associates confidence in accurately matching and mixing paint products for the professional as well as on the products and services of Glidden, Ralph Lauren, and Devoe High Performance Paints, and in placing Special Orders

• Streamlined sales reporting costs by improving sales spread sheet; spread sheet form was adopted nationally

• Creation of Submittals, Draw Down/Brush Outs, D.A.V.E (digital product comparisons in Excel Spreadsheets), color previews, and presentations to end users/owners, etc.

NW Enterprises dba New World Industrial Coatings

Foreman/Estimator 2006-2007

• Managed commercial/industrial jobs and floor coating projects.

• Increased Business Incrementally by job quotations and adding new clients

• Inspected and estimated potential projects

• Kept detailed records and created spreadsheet and report forms

• Coating failure analysis and mil inspections with detail reports

• Install/apply paints and coatings

Clarke’s Coatings/Warehouse Paint

Coatings Specialist 1999–2006

• Increased sales from $0 to $.6 million and Gross Margin to 48%.

• Expanded customer base and types

AIRGAS NORTHERN CA & NEVADA

Industrial Coatings Specialist 1995–1999

• Increased regional sales to $2.2 million

• Increased gross margin Percentage from 29 to 34%

• Provided specialized support to 70 sales representatives and 46 Stores

• Implemented training courses, hired additional coatings personnel

• Worked with Manufacturers (Vendors), Purchasing and Management to refine coatings program

Interests Creating MS Excel Spreadsheets, fresh water trout fishing. Affinity for mathematics.

Specialized Training & Courses Taught Schools: Sherwin Williams Advanced Coatings, Valspar, Carboline, Polomyx, KTA-Tator, Devoe Coatings, Southern Coatings, Rust-Oleum, Rust-Oleum Floor Coatings, PPG IM, PPG Powder, PPG MegaSeal Floor Coatings, PPG Delfleet, Graco, Binks, Wagner, Certified Coatings Expert NDPA.

Courses Taught: Coatings Safety (Harris Ranch), Coatings Seminars (Airgas), Mold and Mildew (PDCA Convention California State Annual Convention), Applicators & Application Methods (Airgas). Trained ICI personnel on Creation and Use of Submittals. Trained Home Depot Associates and Management on Products, Pro Program, Draw Downs/Brush Outs, Commercial Selling, and Special Order Placement.

Additional Professional Experiences:

Wilshire Paint – Vice President Sales & Marketing, New Product Development & Reformulation

Sherwin Williams – Selling Store Manager

Ameritone – Selling Store Manager


Education


Sherwin Williams Advanced HD Coatings, Valspar HD Coatings, Carboline/Placite, Polomyx, KTA-Tator, Devoe Coatings, Southern Coatings, Rust-Oleum, Rust-Oleum Floor Coatings, PPG HD Coatings, PPG IM, PPG Powder, PPG MegaSeal Floor Coatings, PPG Delfleet, Graco, Binks, Wagner, Speeflo, DeVilbiss.


Certification


Certified Coatings Expert NDPA, KTA-Tator, Graco, Binks, Wagner, Speeflo, DeVilbiss.


Skils


Advanced computer skills, sales and territory management, excellent communication, organization and interpersonal relationship skills.


 


Courses Taught: Coatings Safety (Harris Ranch), Coatings Seminars (Airgas), Mold and Mildew (PDCA Convention California State Annual Convention), Applicators & Application Methods (Airgas). Trained ICI personnel on Creation and Use of Submittals. Trained Home Depot Associates and Management on Products, Pro Program, Draw Downs/Brush Outs, Commercial Selling, and Special Order Placement.

Galt, CA,
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