Objective
To obtain a job in the Maritime Industry
Experience
CSAV Agency North America,Houston, TX, 10/18/04-03/22/07
Sales Support Coordinator
-Communicated with customers to answer questions regarding available services, schedules, shipment problems, and cargo bookings
-Resolved shipment problems by working with upper management and other departments within the company
-Provided pricing information and rate quotes to customers
-Explained new and additional services to solicit freight bookings to customers
-Provided support to Outside Sales Representatives with research data on competitors and potential customers
-Assisted Outside Sales Representatives when they are out of the office by taking all of their phone calls and having their emails forwarded to me
-Supported other Sales Support co-workers when they are out of the office by assisting their Outside Sales Representatives during that time period
American Bureau of Shipping,Houston, TX,Summer 2003/2004
Summer Intern
-Organized and maintained ship records
-Assisted co-workers by preparing back up copies of ship’s particulars for a lawsuit against ABS
-Entered ship data in excel spreadsheets – Date built, tonnage, registry, sister ships
Education
Texas A&M University at Galveston, Galveston, TX, 2000-2004
Bachelors of Science Maritime Administration
-Who’s Who in Colleges and Universities Award
-Dean’s Distinguished Student Award
-Varsity Letter – Rowing Team
-Vice President – Rowing Team 2002-2003
-Team Captain – Rowing Team 2001-2002
Certification
Skils