Objective
I would like to work in the shipping industry outside of the UK.
Experience
The Standard Club, London, United Kingdom
February 2014 – Present
Safety & Loss Administrator
Managing the annual routine marine survey programme which involves arranging condition surveys on a worldwide basis for 350-400 ships per year
Sourcing and vetting marine surveyors who are able to carry out marine surveys on behalf of the Standard Club and who are also able to meet the strict criteria required
Monitoring the progress of surveys and following up on outstanding repairs, exclusions and warranties
Alerting the Director of Loss Prevention of any serious defects arising from the survey
Producing Safety & Loss reports for senior management, underwriters and claims executives
Managing the accounting of the survey programme which includes agreeing/negotiating survey fees, processing invoices via an internal accounting system and ensuring that fees are settled in the required time frame
As part of a company drive to maintain an A- credit rating, I was given the responsibility of modernising the Safety & Loss department which included streamlining the reporting of survey results, working closely with software developers on the development of a new Safety & Loss IT system, overhauling our reporting process with a view to providing more transparency to the departments we work closely with and updating our survey forms so that they correlate closely with insurance claims and therefore reduce the likelihood of a claim
Arranging Safety & Loss committee meetings with senior managers of the Standard Club and our most prominent members. This included arranging international travel, meetings rooms, excursions and events in Europe
Taking and producing minutes of the above Safety & Loss committee meetings
Foreland Shipping Ltd, London, United Kingdom
August 2012 – February 2014
Office Manager/Personal Assistant
Office Manager/PA to Managing Director, Operations Manager and Chief Financial Officer
Managed all areas of the office including international travel booking, diary management, organising meetings and collating and issuing meeting papers
Collated cash and credit card expense information, ensuring these were submitted for authorisation to the Chairman in order to be reimbursed within the required timeframe
Working alongside the Chief Financial Officer to compile accounting information such as registering invoices, entering and authorising invoices on Sage, providing FOREX rates on a daily basis and converting foreign exchange to pounds for correct recording of accounting information
Liaised with the Ministry of Defence and international Government bodies regarding chartering ships worldwide
Given the responsibility of managing insurance injury claims
Project managed the implementation of a new outsourced IT firm which included serving notice on the existing firm whilst maintaining a friendly relationship to ensure zero outage, hiring a replacement firm and managing the transfer of services including domain/email usernames and hardware installation
Project managed a move to new office premises
Created power point presentations for meetings
U Mortgages
April 2008 – August 2012
Senior Administrator/PA
Liaised with high net worth individuals regarding mortgage, investment, savings, retirement and inheritance tax planning advice
Liaised with all UK banks and building societies to establish criteria, managing submitted cases from application to completion
Liaised with solicitors to ensure transactions are completed within the required deadline
Adhering to financial regulation laws and compliance requirements
Authentic Mortgages
January 2006 – April 2008
Senior Administrator
General administration supporting directors and staff within the office
Managing a complex diary and booking national travel arrangements
Liaising with individuals regarding their mortgage/insurance applications
Answering all incoming calls, transferring appropriately and taking accurate messages
TML Financial Solutions
January 2004 – January 2006
PA/Administrator
Providing secretarial support to 4 managers
Comprehensive diary management
Booking travel and accommodation
Vodafone PLC
November 1999 – January 2004
Assistant Retail Manager
Promoted three times in three years
Trained junior members of the team to become Senior Sales Advisors or Assistant Managers
Managed a team of seven people
Interviewed and hired new members of staff
Education
Clydebank College, Glasgow
Diploma in Administration & Information Management
Graduated - June 2001
Certification
Skils