Objective
Seeking an entry level position in the offshore oil industry.
Experience
E & A Transport- Houston, TX 2007
Driver
• Assured loads were always set correctly and that safety was a major priority.
• Hauled custom cuts of granite, using a 16-foot and 40-foot gooseneck trailer, to companies in Austin and Dallas.
• Picked up shipping orders from Supervisor and had the receiver sign off once it was at its destination.
• Kept inventory of all receipts (fuel, maintenance, repairs, food, etc…) and turned them in at the end of the month.
• Found alternate routes to take so that the merchandise can be delivered in a timely fashion.
• Returned the signed shipping manifest back to my Supervisor for billing purposes.
ERNIE GUZMAN PONTIAC-GMC-Service Department, Houston, TX 2006
Service Consultant
• Used Reynolds and Reynolds software to construct service and/or repair orders.
• Interacted with other departments to thoroughly describe the problem with the customer’s vehicle.
• Offered various solutions for repairing their vehicle and explained the costs.
• Created exit-level interviews with the customer to further clarify the work which was performed.
• Pursued continuing education in sales.
ACADEMY SPORTS AND OUTDOORS-Distribution Center, Katy, TX 2004-2005
Vendor Relations Assistant
• Provided executive level support to the Vendor Relations manager.
• Audited invoices and investigated orders for possible vendor errors.
• Maintained a record of all vendor activities.
• Issued charge backs to non-compliant vendors.
• Utilized a variety of warehouse equipment to return merchandise back to the vendor.
• Shipped back items upon request.
O’REILLY AUTO PARTS-Stafford, TX 2002-2004
Assistant Manager
• Supervised a staff of 18 employees.
• Conducted daily opening procedures.
• Devised a system of inventory control.
• Supplied a report of all items in stock daily.
• Handled commercial accounts and assured deliveries.
• Researched hard-to-find parts available through the company website.
• Assisted management on performing interviews and the hiring process.
• Counted out all employees’ tills, accounted for any inconsistencies, and totaled the safe.
LANDMARK CHEVROLET-Service Department, Houston, TX 1998-2002
Warranty Administrator
• Created an Excel Spreadsheet to log in all warrantied parts.
• Held in reserve, all parts until the warranty company paid the claim.
• Shipped back any parts that were requested by auditors.
• Maintained the warranty section of the department for auditing purposes.
• Utilized numerous tools when needing to take off a part (s).
Education
ITT Technical Institute
Computer-Aided Drafting and Design
Sam Houston High School
Diploma
Certification
Skils
Speak, read and write English and Spanish.