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Roaming Service Engineer

Objective


I want to be a member of the crew going onboard to assist makig the journey for others work out with tha optimal satisfaction could be reach.

For my presonnal me, I want this job as my aim is to travel all over the world and see other cultures.


Experience


1st employer:"XEROX" From 1/12/2009 till 30/7/2010

Job title: "service engineer", my job was mainly Diagnosis of faults and maintenance for Multifunction printing and copying machines.



2nd and Current employer:"Etisalat Egypt" From 15/8/2010

"Etisalat" is a GSM&UMTS mobile operator in Egypt

job title: "roaming engineer".

job description:

- planning new services that will be launched concerning roaming department.

- operating and monitoring those services after their launch and reporting about them.

- Troubleshooting and solving any technical issue concerned with international calls, inbound or outbound roamers.

- Make sure that any new node or service added by other teams won't affect roamers technical wise, and test it before launch.


Education


University:

Graduation year: 2009

University: Ain-Shams University, Cairo, Egypt

Faculty: Engineering

Degree: B.sc in Communications & Electronics Engineering

Graduation Project: Design of a Dimensioning & Simulation Planning Tool for WiMAX System



Highschool:

Promotion year: 2004

School: Al-Farouk School

Degree: High School degree in Scientific Section


Certification


-B.sc in Communications & Electronics Engineering [Grade: Very Good]


Skils


Computer Skills:

-ORCAD

-MATLAB

-Visual studio 2008(C#)

-C Programming

-Microsoft Office (Word, Excel, Powerpoint)

-Microsoft Windows

-Internet

-Photoshop

-3d studio max

-Movie maker



Personal Skills

-Communication skills

-Presentation skills

-Hard worker

-Self-motivated and always willing for new challenges

-Ability to work under pressure

-Ability to work individually or as an effective team member

-Fast learner and able to learn more


 


ATTENDED COURSES:

-C#

-CCNA

-Electronic Components “IT builder”

-Mobile Package (GSM, GPRS, UMTS)

-WiMAX Basics

-WiMAX Advanced

-WiMAX Planning

-Mastering Adobe Photoshop CS4 ACE

-Mastering 3ds Max 2010



Other Experiences:

[2003/2004]-PROM organiser for graduates of Al-Farouk School 2004

[2008/2009]-Member in ACES’09 (Annual Conference for Engineering Students)

[2008/2009]-PROM organiser for graduates of ASU Faculty of Engineering 2009 (ECE & Civil Departments)

[2008/2009]-Taking charge of fund gathering and organising issues for making the Funday T-shirts of Communications & Electronics Department

Cairo, Heliopolis,
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