Objective
Having served in the U.S. Navy as an Information Systems Technician, I am looking to make my way back to sea and make a seamless transition to a civilian career in which I can continue to make valuable contributions using my unique skill set and strong work ethic.
Experience
Government top secret security clearance with SCI eligibility
Able to make difficult decisions in stressful situations
Excellent trainer, patient and effective when working with others
Project oriented, team player, who sticks to tasks until complete
Extensive customer service, public relations experience
Information Systems Technician, United States Navy
January 2004 - January 2008
Processed all forms of telecommunications including tactical and commercial satellites using state of the art multimedia technology
Communications supervisor, responsible for 5 personnel in team oriented environment and ensured that required circuits were properly constructed, tested and maintained
Monitored and resolved countless complex communications problems, provided technical advice and ensured prompt resolution
Training team member, teaching personnel about equal opportunity, sexual harassment and suicide intervention
Skilled in operation of basic office equipment including computers, fax machines, and copiers
Proficient in using Microsoft Office package, Word, Excel, Power Point
Collected, evaluated and reported workplace climate data, via group surveys
Responsible for the safe handling of communication security material and inventory on daily basis
Hazardous Material (HAZMAT) coordinator, worked closely with ships HAZMAT to ensure that division had needed materials and personal protective equipment
Briefed superiors on current communications status, outages and expected outages
Superb technical support played a key role in receiving a score of 98.6 percent in bi annual comprehensive communications assessment exercises
Updated family support group website as new or updated information became available
Assisted contractors with troubleshooting systems for ship alterations to update communications equipment
Constructed and maintained mission critical circuits in operations with over 12 foreign navies
Coordinated with up to 120 units, processed over 2100 total messages and prepared transmission summary reports daily
Review requests for circuits and services, developed customized communication plan for customers
Assistant Store Manager, Blockbuster Video
September 1999 - November 2003
Responsible for store operations, customer service and supervision of up to 10 employees
Ordering and receiving of product as well as quarterly inventories
Opened and closed store, including locking and unlocking store, activating and deactivating security system
Payroll and scheduling of employees to cover peak business hours
Daily register and bank transactions, deposits and change orders
Production Equipment Operator, Continental General Tire, Inc.
May 1996 - September 1999
Daily inventory and stock rotation to ensure optimal quality of product
Eagerly learned machine operations on three separate lines to maximize efficiency of department
Operated windup machine, forklift and forktruck in production environment
Continually communicated with management to streamline processes
Night Manager, Buehler’s Buy Low
December 1990 - May 1996
Supervised up to 15 employees in seven departments
Ordering, receiving and merchandising product on sales floor
Opened and closed store, including locking and unlocking store, activating and deactivating security system
Ensured that closing duties and requirements were completed in a efficient and timely manner
Education
U.S. Navy Specialized Military Training: Leadership, Diversity, Communication
BSBA, Management Central Missouri University, Warrensburg, 2001
Certification
Merchant Mariners Document (MMD) through the USCG and Transportation Workers Identification Card (TWIC).
Skils
Shipboard Radio Room Experience with working knowledge of: Gateguard, USMTF, MDS, DMS, DPVS, NAVMACS, OTCIXS, SSIXS, BGIXS, SIPRNET, NIPRNET, JMCIS, JOTS, IFF, TACAN, INMARSAT, SITE TV, CMS/TPI