Objective
Seeking assignments in Operations Management / Process Management/ Quality Assurance/ Analyst profile with an organization of repute
Experience
- An overall experience of over 6 years and associated with Hewitt Associates India Services as Team Developer (Subject Matter Expert-Quality Auditor Role).
- Well versed in understanding client’s requirement and conducting system study, deciding milestones.
- Acting as an escalation gate to resolve critical issues with clients.
- Adroit at:
o Managing operations and ensuring targets & norms are met.
o Evaluating and appraising the performance of teams according to the set process workflow management & adherence to quality and compliance requirements.
- Skilled in managing team members while working on different projects and to work in sync with the corporate set parameters & motivating them for achieving business and individual goals.
- Possess interpersonal and organisational skills with demonstrated abilities in team management and customer relationship management.
Education
? Pursuing MBA from Indian Institute of Modern Management IIMM-PUNE.
? B.A. from Rohilkhand University, Bareilly in 2004.
OTHER QUALIFICATIONS
? Diploma Course in Computer Application from Guru Tegh Bahadur Polytechnic Institute approved by AICTE & BTE.
? Done 6 months E-Commerce from APTECH.
Certification
Skils
IT SKILLS
Environment : DOS, Windows 9x, Windows 2000, Windows NT.
Others : MS-Office, Microsoft FrontPage, Internet, MS-Paint and Scanning
Graphics : Photoshop-6, Adobe Illustrator