Willing to relocate: Anywhere Authorized to work in the US for any employer WORK EXPERIENCE Carpenter GLK General Contracting - Pipersville, PA - September 2009 to Present Residential and Commercial Construction and Building Maintenance Worked in all phases of custom carpentry and property maintenance Experienced with most construction equipment and power tools Reading and taking off from blueprints Part Time Travel Agent Cheapcaribbean.com - Doylestown, PA - August 2012 to May 2016 Responsibilities -Inbound Sales Calls -Selling Ad-On's such as Trip Insurance, Excursions, and Transfers -Post Booking Reservation Assistance -Customer Support -Ticketing and Exchanges Accomplishments -Top Sales Associate January 2015 -Consistently ranked in the top 20 sales associates -Won Contest for most trip insurance sold January 2015 Skills Used -Trained and Efficient with Sabre -Customer Service -Communication and Organizational -Self Starter / Motivated -Team Player Life Skills Worker II Cornell/Abraxas - New Morgan Academy - Morgantown, PA - November 2006 to August 2009 Responsibilities 〓 -Conduct scheduled head counts 〓 -Ensure compliance with policy and procedures for the facility/program i.e.; lights out, curfew, fire safety, cleanliness, control, and supply inventory 〓 -Assign, supervise, and direct clients during programmatic activities. 〓 -Provide for physical safety, security, and care of clients while under staff member supervision. 〓 -Provide leadership and serve as a role model to clients in the performance of therapeutic activities. 〓 -Assist in the orientation and training of new level staff members. 〓 -Report significant client changes in the behavior, attitude, and/or physical condition to higher level staff members. 〓 -Perform non-invasive searches of clients entering and/or returning to the facility/program. 〓 -Maintain necessary records and progress rep[orts such as daily log and incident reports. 〓 -Practice "Safe Crisis Management" techniques during physical confrontations and/or escape attempts. 〓 -Member of the "Crisis Management Team" that specializes in neutralizing threats exceeding the level that day to day staff can handle as well as organizing and executing the escape policy and procedures. 〓 -Fill in for counselors and teachers when needed. 〓 -Facilitate groups and activities for clients focusing on basic life skills Accomplishments Leadership Award - Winter 2012 Skills Used First aid, CPR, Safe Crisis Management, Operation of Security Sytems, CCTV Private Investigator Vera Quest Group - Fairless Hills, PA - September 2003 to October 2006 Fairless Hills, PA 19030 -Reason for leaving my position at Vera Quest was due to a change in ownership/management and a new job opportunity at New Morgan Academy -Licensed in PA, NJ, and DE Private Investigator • Uncover facts about legal, financial, or personal matters regarding a person or company. • Collect as much evidence as possible on a subject and compile in a detailed report. • Provide assistance in criminal and civil liability cases, insurance claims and fraud cases, child custody and protection cases, missing persons, and premarital screening • Investigate individuals to prove or disprove infidelity, insurance fraud, employee misconduct. • Perform undercover surveillance to obtain video and/or photographic evidence, identify subjects • Investigate fraudulent workers claims and testify in court when called on. • Stay abreast on federal, state, and local legislation, such as privacy laws and other legal issues. Shipping and Receiving Clerk The Kinsman Company - Horsham, PA - June 2000 to September 2003 • Receive incoming shipments and compare items to work orders provided by supervisor • Look through work orders to determine order picking activities and pick orders according to the specific instructions provided • Count items to ensure that the correct number have been received • Determine storage areas for incoming shipments and allocate appropriate space within the warehouse • Operate forklifts to pick heavy boxes and transport them to checking areas • Ascertain that all incoming and outgoing shipments are properly labeled and that correlating documents are available with each shipment • Assemble wood and cardboard containers, shrink wrap and label for shipment EDUCATION AAS in Criminal Justice Bucks County Community College - Newtown, PA August 1997 to June 1999 Diploma in General Studies Central Bucks High School East - Buckingham, PA September 1993 to June 1995 SKILLS Sales, Sabre, Excel, MS Office, Shipping And Receiving (2 years), Power Tools (10+ years), construction (10+ years), Counseling (5 years), Investigations (3 years) CERTIFICATIONS/LICENSES CPR/First Aid November 2006 to Present Forklift Certified