Objective
I would like to remain in the Maritime industry and seek a career with a company where I can demonstrate my experience and enthusiasm.
Experience
WEATHERNEWS AMERICAS INC. 1992 – Present
Product Development Manager, San Francisco CA 2004 – Present
Identify new business development opportunities, partnerships and/or products. Drive future direction of global products and service offerings. Marketing Manager for the release of products to include driving of international marketing campaigns, coordination of national promotions, development of newsletters, and various client-specific collateral. Maintained an emphasis on market positioning and collateral development. Develop sales strategies based around new product launches, design and facilitate product training for internal and external clients. Develop product specifications and maintain all product documentation. Liaison for the Marine Product line between Weathernews Americas and our Japanese parent company Weathernews Inc.
*Developed strategy and oversaw delivery of services for new client generating over $300,000 in annual revenues within one year.
*Develop the right products/services for Weathernews Marine clients.
*Direct development process for Marine Products.
*Work with local sales teams for successful product introduction.
*Sales training.
Supervisor, Sunnyvale, CA 2002-2004
Managed the Marine Voyage Planning Department, a 24/7/365 operation which generates over $2.5 million in annual revenues. Supervised 12 Meteorologists as direct reports. Played a key role in the restructure of the operations work flow and procedures. Provided high level recommendations to executive team to streamline operations.
*Guided the creation of a Human Capital Management program for the department.
*Developed and implemented a scalable training and communications campaign aimed at improving customer satisfaction through superior service and support.
*Partnered with the Human Resource Department and the Executive Leadership Team to facilitate the relocation of Operations Department.
*Successfully recruited and trained 20 professional Meteorologists in 8 months.
Operations Coordinator, Sunnyvale, CA 1998-2002
Directly accountable for the daily running of the Marine Operations Department, managing personnel, output and resources.
*Organized scheduling, training and mentoring of team members.
*Interfaced with customers to ensure prompt delivery of services.
*Established roles and responsibilities that clearly defined tasks and improved overall organization and productivity.
Global Weather Specialist, Sunnyvale, CA 1992-1998
Analyzed proprietary weather forecast model information, satellite imagery and weather data to communicate optimum routes for Weathernews’ marine customers. Consistently maintained highest level of accuracy and performance improvements of the team.
*Managed daily operations of Weathernews’ proprietary onboard weather guidance system (Orion) which generates over $800,000 in annual revenues.
*Created and implemented procedures to streamline operations.
*Trained personnel to support operations and ensure high level of quality.
*Prepared daily forecasts and provided risk communication to marine customers.
OCEANROUTES (UK) LTD
Media Forecaster, Aberdeen, Scotland 1989-1992
Worked as an effective team member to analyze, prepare and produce weather forecasts and related products for various local and international markets.
*Media forecaster for major clients including, television, local and national newspapers, radio stations, international ski resorts and mountain climbing centers.
*Selected as part of a two man team to work for our American counterpart in the Voyage Planning Department and then to build and manage a similar center in the UK.
Education
Plymouth University (UK)
Post graduate Diploma in Hydrographic Surveying.
Bachelor of Science with Honors, Oceanography and Meteorology with Applied Biology.
Certification
Skils
Vendor Relations
Project Management
Contract Negotiations
International Relations
Business to Business Sales
Training/Mentoring
Team Leadership
Creative Marketing