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Process Engineering / Information Systems Professional

Objective


Seeking work in the maritime industry, preferably off shore.


Experience


Profile

• Professional background and experience includes analysis, process design and optimization, systems integration, cost analysis and measurement, project management and delivery, applied IT and software development leadership skills.

• Industry experience includes insurance (P&C, Health, TPA, underwriting, claims, customer service, etc.), banking (bank operations, retail banking, credit card, trust, loan, mortgage, private bank), process manufacturing and quality management (multiple operations including vacuum carburizing, braising, food processing / packaging, etc.) and distribution.

• Extensive experience in working with senior executives in identifying and understanding business gaps, organization strategic objectives and priorities.

• Hands on experience with managing and executing end to end business analysis and modeling including activity based costing, ‘as is’ modeling, and ‘to be’ re-engineered processes (process and value stream mapping).

o Structured delivery methodology including creation of cross functional stakeholder and functional teams engaged in exploration, definition, and development of the overall ‘shape’ of the project (ownership is critical).

• Project execution skills including reengineering, activity based costing and analysis, requirements, definition of roles and responsibilities, full SDLC, delivery, implementation and deployment.

o Experience includes management responsibility over several projects in diverse operations, with cross functional teams (matrix environment) and in diverse geographic locations.

• Managed multiple ERP project implementations in various industry segments; these implementations include Oracle based products (Ross Systems, Infor, ERP 9000), Fourth Shift, Micro MRP (now Kewill), and the construction and development of a MS .NET ERP platform now operated in a hosted environment.

• Intimately involved in the creation of private trade exchange, e-procurement, and supply chain implementation strategies for key technology companies. Experience includes engagements working with Ariba, Commerce One, Clarus, Covisint, Teradata (NCR) and others.

• Operations experience with businesses and divisions in North America, Europe, the Middle East, and Asia.



Work Experience



GPTX Holdings, Columbia, SC

Managing Director / Project Manager 4/2001 - Present

Responsible for providing professional business analysis , process engineering, and IT strategy, implementation, and project execution / management services to private sector and government entities.



• Provide operations, process development and implementation, and related services to a defense contractor to assist in creating a production capable operating platform to facilitate migration from contract engineering / R&D services to production environment (primarily engaged with US NAVY, ARMY and other military related applications)(2008 – Present).

• Engaged in various SDLC projects in North America, the Middle East, and China.

• Executed project with NCR / Teradata (Data Warehouse Platform) to model relationship management and key performance indicators associated with customer service, customer profiles, relationship behavior patterns, and overall customer relationship data warehouse applications in trade exchange / procurement related operations (2001 – 2002).

• Managed long term projects (two years+) to analyze overall business situation, assist in restructuring business operations and management structure, recommend IT migration and improvement strategy, design. Within scope of IT strategy and recommendations was the drive to develop and implement a Microsoft.Net ERP / CRM platform (ASP hosted business model) (DNA, Columbus, Georgia; formerly Marubeni Corporation of America (HQ, Japan)) (2002 – 2007).

• Managed development of a .net based Statistical Process Control platform (Six Sigma, TS 16949, and NADCAP audit requirements) (FSI, Inc.; Columbia, South Carolina) (2004 – 2005)..

• Engaged with the Center for Manufacturing and Technology (CMAT) as a contracted consultant and assembled project teams to develop multiple SBIR / STTR research proposals with the University of South Carolina (2001 – 2006) in partnership with private industry.

• Executed long term project to restructure, manage (acting Director of Operations), and improve overall operations for a European based services company.

• Created scope/design and implementation strategy for operations improvement opportunities in matrix resource environment (included, implementation of an Oracle based ERP and relationship management platform; Infor).

• Directly responsible for troubleshooting service and quality problems with a major customer which represented 70% of the company’s North American business (Siemens VDO).

• Customer relationship visibility, linkage to customer demand projections and actual requirements, visibility to overall work in process and order status, prioritization (based on customer production planning process integration) etc. and closing quality assurance gaps.

• Oversaw and managed business development cycles for several new production programs (Caterpillar, Timken, RBC, GE, etc.).

• Supervised all aspects of process development, trial, execution and PPAP for the automotive industry.

• Attained TS 16949 quality certification for the facility.

• Commenced and managed R&D program teamed with third party research organizations (University of South Carolina, Concurrent Technologies, United Protective Technologies, LLC, other).

Utilized: MS Project, MS Visio, MS Office Suite, Oracle based ERP



Beacon Software (2enable), Lake Ronkonkoma, NY

Project Manager 1/1999 - 1/2002

Responsibilities included the development, sale, and delivery of supply chain, e-business strategy, collaboration, and other engagements. Accomplishments include:

• Sale and delivery of projects to position data warehouse product as high value relationship management, manufacturing / supply chain performance analysis engine.

• Developed a project to streamline and automate manufacturing planning and execution operations for a consumer products manufacturer.

• Developed a lead time compression and supply chain project for a mid-eastern based supplier to major US companies.

• Executed trade exchange project for a systems integration firm entering the (Oracle) ASP / SaaS market (Eltrax).

• Created scope/design documentation for projects in matrix environment.

Utilized: MS Project, MS Visio, MS Office Suite, Oracle based data warehouse



IKON, Columbia, SC

Business Development / Engagement Manager 9/1996 - 4/1999

Initiated, developed and implemented systems integration / business enhancement matrixed projects in the southeast (NC, SC, GA., AL., Fl., MISS.). Examples of projects include:

• Implemented Oracle Based ERP platform and integrated a customer collaboration based, demand forecast engine (process, software, and technology integration).

• Design and development of just in time sales interface to large customer custom configuration sales system and production automation.

• Managed hands on analysis and redesign of Reverse Mortgage operations for a start up company.

• Created scope/design documentation for projects in matrix environment.

Direct responsibilities included:

• Business analysis and development of complex, high $, high value projects.

• Project Management.

• Project staffing.

• Other.

Utilized: MS Project, MS Visio, MS Office Suite, Oracle based ERP platform



Prior to 1996: Re-Engineering Specialist and Applied Imaging, Workflow, Process Optimization Professional

Performed business process analytical services, developed cost displacement models, and structured applied technology plans for clients in diverse industries. Industries included banking, credit card, pension funds, and manufacturing.



Lead executive management activities for complex software development and integration services.

• Established distribution channels throughout North America, Europe (Munich), and East Asia (Kuala Lumpur).

• Developed breakthrough technology in the MS Windows / client server environment (generalized object management services (blobs, etc.), compression algorithms, device interfaces, robotics optimization, file management for optical based storage systems, etc.).

• Managed a team which designed, developed, and implemented client server / Oracle SQL data warehouse to support core mainframe applications (large financial institution applications).

o This project was designed to support / supplant M&I Data Services mainframe based DDA, Loan, Customer Service and other.

• Established major bank, mortgage bank, manufacturing and insurance companies as clients.

• Managed development of the first mortgage portfolio audit and trading process between a major mortgage bank (Countrywide) and Fannie Mae.


Education


BA University of California, Berkeley


Certification

Skils

 

Lexington, SC,
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