Objective
Objective: Work as an Ordinary Seaman, Wiper-Deck Hand with future objectives such as 2nd mate or Captain. I am willing to travel 100% of the time. Looking for domestic opportunities or any domestic jobs offered. I possess excellent skills that will make me a valuable asset as an employee or associate. As such, I am eager to contribute to the growth and development of this company.
Experience
January 2012- March 2012 Comcast Cable Company
Sales Representative
• Offered goods/ services to customers via telephone
• Provided quality customer service to customers
• Answered inquiries from customers
June 2011- December 2011 Zwicker and Associates, Jacksonville, FL
Collections Specialist
• Provide customer service regarding collection accounts
• Negotiate payment options for customers with delinquent accounts
• Communicate and follow up effectively with customers regarding their accounts
• Reconcile customer disputes as they pertain to payment of outstanding balances that are due
May 2011- June 2011 Covergys Inc., Jacksonville, FL
Customer Service Representative/ Sales Representative
• Offered goods/ services to customers via telephone
• Provided quality customer service to customers
• Answered inquiries from customers
Aug. 2009- March 2010 Wachovia Bank/ Wells Fargo, Jacksonville, FL
Collector
• Inbound/ Outbound calling
• Determined/ Evaluated reasons for loan delinquency
• Evaluated customer financial situation and negotiate payment options
• Met and exceeded monthly targets/ referral requirements
• Auto dialer, Systems; CACS, Lotus Notes FDR, ACLS
• knowledgeable of State and Federal regulations governing collection practices
• Made collateral analysis and referred complex issues to higher level Collections staff.
• Met and exceeded monthly target/referral requirements
Dec. 2002- July 2009 Costco Wholesale, Jacksonville, FL
Sr. Tire Technician
• Trained/ Coached new hires
• Performed vehicle maintenance
• Ordered operational supplies
• Managed inventory/ stock
• Answered/ handled customer inquiries
• Awarded Top Achiever in Performance
Jan. 2002- Dec. 2002 PCL Packaging, Jacksonville, FL
Shipment Receiver/ Assembly Operator
• Handled shipment orders
• Stock inventory assistant
• Machine Operator
Education
• Bluewater Maritime School, 2012
Merchant Mariner Credential
• Florida State College at Jacksonville
A.A. Business Administration, anticipated graduation 2012
• Terry Parker High School
High School Diploma
Certification
• First Aid and CPR
• Basic Fire Fighting
• Ordinary Seaman with BST/RFPNW with STCW 95
Skils
• First Aid and CPR
• Basic Fire Fighting
• Ordinary Seaman with BST/RFPNW with STCW 95
I am eager to begin my exciting career as a merchant mariner. Although I lack experience in this field, I am eager to learn the skills that are required to be successful in this career. Please consider me as an employee in your organization.