Objective
To obtain a position at which I can combine my marine operations knowledge with my experiences abroad to benefit both the company and the client.
Experience
Massoel Meridian Ltd., Geneva, Switzerland
Operations Support Officer, March 2008-Present
• Monitor the execution of vessel contracts.
• Ensure that operations procedures are followed.
• Ensure best commercial operation of vessels in line with safety requirements.
• Manage relationships with third party clients.
• Maintain Ships Voyage Files.
• Track operational accounts receivable / payable.
• Commercial claims management.
• Produce weekly reports for internal and external distribution.
Merrill Lynch, Pierce, Fenner, & Smith Inc. (HMCD Group), Tallahassee, FL
Intern, August 2006-December 2006
• Gathered historical client account data for current research projects.
• Verified account deposits and forwarded processed paperwork to clients.
• Provided clients with real time quotes related to markets and individual securities.
• Assisted in answering incoming phone calls.
• Updated client accounts.
Florida State University Office of Admissions, Tallahassee, FL
Operator, August 2003-June 2006
• Responded to inquiries regarding the admissions process.
• Notified prospective students of their application status.
• Directed callers to appropriate departments and/or offices on campus, when necessary.
• Applied knowledge of Spanish while conversing with non-English speakers.
• Coded transcripts and correspondence before adding documents to application files.
• Aided in the training of five new employees.
Education
EDUCATION
Bachelor of Science; April 2007
Florida State University, Tallahassee, FL
Major: Finance GPA: 3.7
Certification
Certified to conduct internal ISM / ISPS audits.
Skils
Conversational Spanish and French; studied in Panama and Switzerland
Eligible to live and work in European Union and Switzerland