Objective
I am currently seeking a career in the Marine Industry utilizing my knowledge gained while employed with Radio Holland USA as the Central Gulf Region Manager in Houston.
Experience
Regional Manager, Western Gulf Coast Region, Radio Holland USA.07/08-Present
*Represent the companies brand in all matters of product and service delivery. Supervise service and support staff to achieve corporate KPI's and benchmarks. Ensure excellent service and care in the Western Gulf Coast Region. Support delivery of installations of products and projects throughout the region. Monitor and resolve all customer disputes to assure mutual business relationships are maintained for Radio Holland Group worldwide. Meet and exceed budgets for region while monitoring and reducing costs by 40% in two years to achieve plan. Initiate change as necessary to exceed budgets and company objectives.
Education
Courses in Business Management, 3 years South Suburban Community College, South Holland IL.
Certification
Skils