Objective
Export Manager with proven experience in International Supply Chain Operations, Logistics and Transportation Management.
Experience
RELEVANT EXPERIENCE
Expeditors International of Washington Inc. 2001 – Present
Ocean Export Manager: Philadelphia Branch Jan 2005-Present
• Business development through sales calls and presentations to expand client base
• Develop and monitor budgets for the Ocean Export Department using trend analysis
• Provide logistical services and cost analyses for varied client base including major Pharmaceutical companies
• Compliance Expert responsible for implementation of domestic and international government regulations
• Conduct Quality Management reviews for clients and service providers, to monitor cycle times and billing accuracy
• Trained and mentored Agents in Operational procedures, regulatory compliance and customer service
• Liaison between Sales, Accounting and Operations to maintain smooth process flow to achieve greater customer satisfaction
Ocean Export Supervisor: Philadelphia Branch Feb 2002 – Jan 2005
• Prepare pricing matrices for clients using contract rates established with multiple vendors
• Contributed towards Business Development through customer sales and retention
• Monitor and mentor team members to maintain proper procedures and productivity standards
• Responsible for compliance and documentation of Hazardous material handling and transportation
• Negotiate rates and service requirements with multiple vendors. Perform service evaluations for approved vendors
Operations Agent: Boston Branch Jan 2001 – Feb 2002
• Accepted into Management Development Program through a competitive selection process
• Initiated and implemented process improvement for client specific revenue tracking
• Responsible for import and export documentation for Customs regulatory compliance
• Ensure compliance with multiple intermodal carrier packaging and documentary requirements
• Knowledge of international banking issues such as letters of credit and sight drafts pertaining to commercial transactions
Chief Officer 1998 – 1999
Noble Pacific Ship Management, Hong Kong (1999)
Orient Ship Management, Hong Kong (1998)
• Chief communication link between terminals, charterers and vessel operators for freight optimization and logistical planning
• Utilized dedicated software to determine cargo quantity, economical stowage and ship stability criteria, as well as fuel and ballast requirements with cargo quantities
• Reviewed and authorized relevant cargo documentation such as Bills of Lading, invoices and Customs receipts
• Responsible for multi-national regulatory and quality standards compliance
• Prepared maintenance budget and performed forecasting and job cost analysis
• Successfully led a team of 25 multi-national and multi-cultural professionals in technical competency
• Managed team for optimal performance and motivated responsible interaction within the team structure
Second Officer 1995 – 1998
A. P. Moller Shipping Ltd., Denmark (1998)
Orient Ship Management, Hong Kong (1995-1996)
• Officer in Charge, responsible for route planning and optimization
• Interpreted, executed and monitored requisite international regulatory and safety standards
• Served as Ships Medical Officer
Education
EDUCATION
Master of Science in Logistics Management
Maine Maritime Academy, Castine, Maine 2000- 2001
Areas of Study: Logistics Management, Materials Management, International Operations Management, Shipping Law, Transportation Economics and Policies, Global Risk Management and Insurance, Managerial Economics
Class 2/1-Deck Officer Certification: BTEC Higher National Diploma Nautical Science
South Tyneside College, South Shields, UK 1996- 1997
Certification
Skils