Operations Management

OPERATIONS SPECIALIST

Assignments in ~ Production Operations ~ Administration

Industry Preference:Retail/Manufacturing/Production/Maritime                   Location Preference:India

• Results-focused, quality-driven professional over 4.6 years of experience in the arenas of:

~ Online Operations Management                             ~ Process Analysis                                                            ~ Production Planning

~ Developing Operational Reports                             ~ Quality Control                                                              ~ Performance Management

~ Resource Management                                            ~ Health, Safety & Environment Management              ~ R&D

• Hands-on experience in implementing  administrative processes and procedures across inter-related departments
• Skilled in managing operations within budgetary constraints; applying pragmatic approach to getting the required results; troubleshooting & problem solving skills, assessing & optimising risk management; work planning, prioritization & scheduling; and building & sustaining strong & effective relationships with suppliers and customers
• Resourceful in evolving strategies for managing the production processes by initiating modifications to minimize escalations, lowering rejection rate, realizing operational efficiencies, controlling variability, costs as well as reducing the cycle-time
• Experienced in improving the production capacities by promoting adherence to HSE Policies (Safety Manual, HSE Plan, and Method Statements)
• Resourceful in improving efficiency , reducing equipment downtime and bringing about continuous improvement, reduced scrap rates and greater process consistency from shop floor up to executive management suite
• Capabilities in coordinating, planning & implementing changes to machinery, equipment, process methodology, direction of quality assurance & control systems and others
• Possess strong relationship management & communication skills with skills in developing and networking with Vendors, Consultants, Sub-Contractors and Supervisors
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Project)

Since Sep’11 with TATA BlueScope Steel Ltd., Jamshedpur as Associate - Operations

Key Responsibility Areas:

• Directing and coordinating  activities of departments concerned with the production plan and schedule
• Managing manpower, preparing work schedules and assigning specific duties
• Establishing & implementing departmental policies, goals, objectives, and procedures, conferring with organization officials, and staff members as necessary
• Executing activities pertaining to planning, organizing, directing & controlling of work
• Setting targets and motivating the staff members to perform their level best
• Conducting operational audits to sustain and effectiveness of all services; performing safety audit and augmenting safety working conditions in all offices and technical centres
• Instituting a process for each activity under Facility Management, thereby achieving remarkable scores in all audits on control
• Working on Client Satisfaction Tracking System for enhancing satisfaction level of clients through feedback collected
• Supervising appropriate manpower allocation, safety & proper work system
• Negotiating contracts, ensuring that they balance value and risk
• Ensuring:
  • that capacity and capability are continually planned; encouraging, identifying and developing best practice strategy
  • compliance to all Environmental health & safety goals & objectives are being met
• Maintaining quality work and evolving with process improvement, ideas and execution; setting time tables and work schedules
• Recruiting officials and interacting with Union Representatives on a monthly basis; resolving extremely important staff matters involving the amendment of a leave related HR policy, as a result of this exercise
• Assisting the work group members in formalizing the improvement suggestions,  facilitating relevant resources and developing implementation plans; monitoring the implementation of improvement plans by taking appropriate actions to assist implementation where required
• Coordinating and guiding the efforts of the technical and support staff
• Implementing new / current manufacturing methods into manufacturing; monitoring the production operations in determining areas of improvement and reacting to unforeseen production/manufacturing issues
• Formulating the Environmental Health and Safety performance and compliance through active participation and support of organizational EHS program
• Facilitating the implementation and maintenance of  the effectiveness of the Quality System

Highlights:

• Supervised a gamut of operations including decision making, planning, organizing, monitoring & controlling the activities directing daily shift activities and issuing staff work assignments
• Directed, reviewed & approved new technical projects and erection & commissioning activities in off-site area
• Managed shift manpower, job segregation and resource management for team of Operations of team size of 10 technicians
• Liaised with outside parties such as PPG Asian Paints Pvt. Ltd., Akzo Nobel India, Berger Paints India, Nippon Paints, etc.  
• Monitored and optimised day-to-day process of unit; ensured long term optimization and troubleshooting activities
• Supported major and small projects through the implementation of Kaizen & Quality Control measures and by providing technical expertise to the plant, division engineering, and the quality assurance function to support new product introductions, new process/equipment start-up, validation, process optimizations, vendor qualifications, and process alternative evaluations
• Participated in Process Hazard Analyses and Layer of Protection Analyses
• Implemented operational improvement initiatives such as SOPs of work related processes
• Executed activities in field such as Quality & Operations and assisted Senior Field Engineer (SFE) to ensure compliance of Quality Management System (QMS) Procedures
• Facilitated continuous improvement the manufacturing process within the scope of their team's area of responsibility through Kaizen implementation
• Developed a continuous improvement process through effective communication, teamwork, problem solving, initiative, enterprise, planning and organizing techniques

2015                                       MBA (Operations) from Sikkim Manipal University with 57.58%

2012                                       B.A. from Nagpur University with 39.20%

2009                                       12 from ITES Engineering & Vocational Exam Board, Mumbai with 47.50%

• Completed:
  • KAIZEN Initiative 2015 by Tata BlueScope Steel Ltd.
  • ITES Certificate
  • Diploma in Fitter from ITI
  • MS - CIT Certificate
  • MS - Office Certificate

Date of Birth:10 March, 1989

Languages known:English, Hindi, and Marathi

Nationality:Indian

Marital Status:Unmarried

No. of Dependents:2

Passport No.:G3192370

Visa Status:No

Driving License:S