Objective
Operations and Supply Chain professional with 12 years of experience in the Latin America and US markets. Manager with strong analytical, organizational and leadership skills, combined with exceptional work ethic. Fluent in English and Spanish.
Experience
AREAS OF STRENGTH
Supply Chain and Logistics
Warehousing and Distribution
Latin America Markets
Project Management and Project Analysis
System implementation for Operation (Oracle: Order Management – Sourcing – Purchasing )
Reverse Logistics
US Retail Market
Mergers and Acquisitions, including market and risk assessment, detailed analysis, negotiation, due-diligence, closing, and integration.
Financial report development and analysis: P/L, Balance Sheets, Cash Flow
Cost and Expenses analysis reduction
EXPERIENCE
IMATION CORPORATION 1996 – PRESENT
Operations Manager, Imation Electronic Products (2007-Present). Consumer Electronics division of Imation Corp, based in Weston, Florida.
Manage the Customer Service, Demand/Supply Planning and Product Support functions for the US, Latin America, Asia and EMEA markets with a team of 20 people and total sales of $300M.
Demand/Supply Planning: Maintain DOS less than 60 days of inventory. Reduce NWI (Non Working inventory). Integrate different countries under same planning process (SOP). Develop metrics as forecast accuracy, supplier scorecard, DOS. Manage multiple brands as Memorex, TDK, Imation, XM and Private Label as Vextra & Nickelodeon
Customer Service: Maintain no compliances charges for delays, missed shipments, and back orders. On time shipment over 98%. Develop metrics by accounts (Wal-Mart, Target, and other key clients from international regions). Maintain and summarize KPI information for reporting to headquarters.
Products Support: Set up call center for Latin America. Maintain percentage of response to end user over 95%. Develop reverse logistics program for Consumer Electronic products through a revenue sharing program with Maquiladora operation in Tijuana, Mexico.
Organized and set up Imation Electronics Mexico in 2008, including legal entity, system implementation, distribution center, product support and operation team. Total sales of $13M to Wal-Mart Mexico during first 9 months of operation
Led XtremeMac acquisition (Operation) in July of 2008. Integrated team, processes and customers under Imation procedures and Culture.
Currently leading the Oracle implementation for Imation Electronics Products. Modules involve are Inventory, Purchasing and Order Management
Supply Chain and Purchasing Manager, Memorex Inc (2006-2007). Media division of Imation Corp, based in Cerritos, California.
Responsible for Traffic and Purchasing team. Lead a team of 6 people.
Traffic: Coordinated inbound transportation from Asia to US. More than 80 Containers per week. Negotiated ocean and air rates from Asia. Coordinated domestic shipments for Prepaid account in US.
Purchasing: Process production PO for domestic and overseas suppliers. Generate multiple report for Sales, marketing and planning team.
Keep system update with ETD, ETA and shipping details. Coordinate customs release.
Lead Oracle implementation of purchasing module.
Move operation from Cerritos, California to headquarter, located in Oakdale, MN
Demand/Supply Planner, Imation Latin America (2001-2006). Headquarter of Latin America, based in Miami, Florida.
Lead S&OP process include following countries in Latin America: Brazil, Argentina, Chile, Peru, Colombia, Ecuador, Venezuela, Mexico, Central America and Caribbean.
Managed indirectly activities of planners in the region to centralize planning functions for Latin America in Miami.
Responsible for maintaining contact with Country Managers, Marketing, Sales and Customers in order to obtain rolling forecast demand by customer, country, region and SKU level.
Communicate and integrate LA forecast to Headquarters.
Demand/Supply planner for CDR/DVD and Flash drive products.
Negotiate production allocation in order to expedite and push sales for Latin America.
Implement CIF program for customer in Latin America, reduce 20 days of inventory, reduce NWI risk and maximize GM for the region
Lead budget and growth plan for Latin America
Financial Analysis, Imation Chile (1996-2001). Headquarter of South Cone, based in Santiago, Chile.
Supply Chain coordinator: Demand/Supply planning, Purchasing, Customs release and Warehousing/Distribution to retailers and customers in Chile.
Support different countries of South Cone as Argentina, Peru, Bolivia and Uruguay.
Develop multiples reports for South Cone of Sales, Gross Margin, Import & Export that allowed company to gain new customers and improve profit
Education
Bachelor Degree in Business (Finance specialist), Universidad de Chile (1992-1996)
Certification
Skils
Advanced MS Excel, MS Word and MS Power Point
Accounting Software: Oracle/MAS 200/Solomon
Fluent in English and Spanish