Objective
Serving the IT industry for more than 5 years, I assure to bring change and discharge my duties to complete satisfaction of my superiors.
Experience
? IT-Cisco Support, Dynamics Solutions, Opposite to Parliament house, Gudaibiya-Bahrain.
URL: www.dynamicsbahrain.com
DEC, 2012 – DEC,2013
Key Responsibilities
Served as a Cisco support engineer and in other vendors i.e. Planet, Nortel. Served as security solution provider i.e. Security Cameras and other security sensors.
Projects:
1: City Center Bahrain (Site Supervisor, Jan, 2013 – April, 2013):
Deployment of Fiber, UTP for 900 CCTV, Terminations.
2: Bahrain Defense Force (Site Supervisor, Dec, 2012 – Jan, 2013):
Deployment of Fiber, STP cabling& Termination of dual points and Patch Panel, Installing new cisco CAT3560 and joining all Battalions in BDF network.
? Associate Network Engineer, Royal Media Network (PVT.)LTD Lahore, Pakistan.
URL: www.royalnews.tv
NOV, 2009 - MAR, 2012
Key Responsibilities:
• Installing and Configuring and T-Shooting of Routers & Switches.
• Provided technical support in operation & optimization of installed network of clients.
• Performed analysis and diagnosis of existing networking problems.
• Deployment of new sites i.e. wired or wireless.
? NOC Engineer, Cactus Network Solutions, New Garden Town Lahore, Pakistan.
URL: www.cactuspk.com
Apr, 2011 - Jul, 2012
Key Responsibilities:
• Effectively respond to Monitoring alerts, incident tickets and email requests handles by NOC operations
• Perform application and web site troubleshooting to quickly resolve the issues per documented procedures
• Ensure user tickets and monitoring alerts are handled per pre defined SLA's for response time, updates and closure
• Escalate issues as needed to back line production operations teams or Engineering per documented procedures
• Handling communication and notification on major site issues to the company and executive management team
• Document resolution run books and standard operating procedures
Education
QUALIFICATION
? B.Tech in In Electronics (2009)
? Diploma In Associate Engineering In Electronics (2006)
? Matriculation (Science) (2003)
Certification
INTERNATIONAL CAREER CERTIFICATIONS
? CCIP Cisco certified internet work professional
? CCNA Cisco Certified Network Associate
CAREER TRAININGS
? CCNP (R&S) Cisco Certified Network Professional (ROUTING&SWITCHING)
? CCNP(Security) Cisco Certified Network Professional (SECURITY)
? Implementing Basic VOIP
? MCSE
? VMware
Skils