Objective
I have worked in the passenger industry for many years with West Coast experience in Puget Sound, Canada, and Alaska. I am looking for a masters position or operations manager position
Experience
MANAGEMENT HISTORY
CRUISE WEST 2004, 05, & 06 employed seasonally as Chief Mate/Relief Captain aboard Spirit of Columbia, operating in British Columbia, SE Alaska, and Prince William Sound.
CAPTAIN, MARKETING MANAGER Schooner Mallory Todd, Seattle, WA. 2003
SEA RAY BOATS – SALES - Redmond, WA. Started in November 2002 to February 2003
ISLAND MARINER CRUISES, Bellingham, WA. May 2002 until September 2002. Operated whale watching charter vessel as Captain.
ELLIOTT BAY YACHTING CENTER, Seattle, Washington 1998 to 2001
FLEET MANAGER/OPERATIONS MANAGER – Managed all operations for the nation’s leading leisure yacht leasing company. Reported directly to owner. Assured proper care and leasing of a 100-vessel fleet located in Seattle and Anacortes. Hired, trained, and supervised captains to provide requisite training to clients prior to their taking possession of the vessels.
Assured all vessels were in compliance with Coast Guard and maritime regulations. Resolved problems with vessel owners, clients, and other parties. Coordinated rescue and damage repair.
DOANE BRODIE
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Conducted detailed incident investigations and negotiated settlements. Recognized for exceptional negotiating skills, diplomacy, and results. Actively participated in sales and marketing efforts. Acted as technical resource during corporate sales events. Responded to prospective clients technical inquiries regarding operations, legal, insurance, and mechanical issues. Established reputation for technical expertise with the ability to clearly communicate complex information. Credited as a major contributor in closing many of the sales.
The Mosquito Fleet, Everett, Washington 1994 to 1998 relief captain through 2003
SENIOR CAPTAIN – Managed all operations of a 90-foot 150-passenger vessel throughout the Puget Sound, Canadian, and regional rivers. Conducted educational cruises and provided informative programs and presentations. Trained and supervised crew. Assured all systems were maintained and operational. Navigated potentially hazardous routes and maintained a 100% safety record. Immediately resolved passenger and operating problems and concerns. Maintained excellent relationships with local and federal jurisdictions. Developed reputation for leadership, organizational skills, and customer service abilities.
Sprit Cruises, Spirit of Puget Sound, Seattle, Washington 1990 to 1992
OPERATIONS MANAGER – Directed all operations of this daily entertainment and charter cruise company. Hired trained and supervised a management team with a combined 70-person workforce. Developed and implemented annual operating budget. Created and implemented policies, procedures and operations manuals to comply with all regulations. Effectively scheduled and navigated various routes throughout the Northwest. Assured systems were operational and well maintained. Reported directly to General Manager. Consistently provided safe and enjoyable events for up to 600 passengers. Won corporate Manager of the Year (Seattle) award for managing the most efficient operation in the fleet.
ADDITIONAL MANAGEMENT EXPERIENCE
FIRST MATE, Alaska Sightseeing/Cruise West, Seattle, WA (1993 Season)
CAPTAIN, d’Elegant Cruises and Anchor Excursions, Seattle, WA (1984-90)
TEACHING EXPERIENCE
MARITIME INSTRUCTOR, Elliott Bay Yachting Center, Seattle, WA (1996-present)
MARITIME INSTRUCTOR, Seaward Bound/Seattle Central Community College (1989-90)
ADDITIONAL EXPERIENCE
INDEPENDENT INSURANCE AGENT, Bellevue, WA (1980-84)
BOAT BUILDER/INSTRUCTOR, Hamble School of Sailing, Hamble, England (1972-76)
JUVENILE PAROLE COUNSELOR, State of Washington, Seattle, WA (1970-72)
LICENSES
Master of Inland Steam or Motor Vessels also Near Coastal Upon Sheltered Waters of British Columbia (500 gross tons) completed all required STCW 95 endorsements
Master of Inland Steam or Auxiliary Sail Vessels (200 gross tons) 150 tons near coastal
Mate of Inland Steam or Motor Vessels (1600 gross tons) USCG AB Seaman’s document
Education
William Winlock Miller High School Olympia, WA. graduated
Grays Harbor College Aberdeen, WA transfered to 4 year school
Weber State College Ogden, UT. Graduated BS degree Socioloigy/ Social Work
Certification
GENERAL EDUCATION
Certificate – Vocational Education Instructor, Seattle Central Community College (1990)
BS – Sociology, Weber State College (1968)
TECHNICAL EDUCATION
Certificate of Completion: A+ Certification Training Program (Strategy Computers Technical Training, 1998)
ADDITIONAL PROFESSIONAL TRAINING
Dealing with Difficult Customers, Elliott Bay Yachting Center (1999)
The Art of Negotiating, Spirit Cruises/Richard Zeif (1991)
LICENSES
Master of Inland Steam or Motor Vessels also Near Coastal Upon Sheltered Waters of British Columbia (500 gross tons) completed all required STCW 95 endorsements
Master of Inland Steam or Auxiliary Sail Vessels (200 gross tons) 150 tons near coastal
Mate of Inland Steam or Motor Vessels (1600 gross tons) USCG AB Seaman’s document
Skils
Several years as Master aboard passenger vessels up to 200 feet. I have tug experience and research vessel experience. I have worked in the fishing industry on large fish processors as process foreman, and operated electric and hydralic cranes, forklifts, and equipment associated with processing. Assisted in building of sail vessel in England, then worked as crew delivering power and sail vessels around the continent out of England for 4 years. Received British Yachtmasters License there.