Objective
To enrol myself in the Technical, Managerial or Marketing field of operation to further excel my company and me, thus making me a better person.
Experience
May 2007 – Now Wilhelmsen Ship Service
Account Sales Executive / Account Manager
? Responsible for ensuring that Unitor's customers receive a continual professional service.
? Responsible for the performance of the accounts under control with regards to achieving budget.
? Responsible to report and take or cause corrective action to be taken to ensure budgets are achieved and contractual obligations are fulfilled.
? Responsible to directly access or request from the Customer Service Centre all statistical information relating to budget and performance of the customers under control in order to maximise productivity.
? Responsible for ensuring that all actions relating to customers are carried out in accordance with the companies standards.
? Responsible for ensuring that customers receive the service required internationally and to resolve any problems that occur as quickly and efficiently as possible.
? To ensure that technical support is given where and when necessary.
? To report on a regular basis the status of the accounts.
? To analyse relevant customer statistics to ensure that the customer is receiving the correct level of service.
? To advise relevant personnel of any incidents involving customers to ensure that any corrective action that may be necessary is taken.
Nov 2004– May 2007 MTU Services (M) Sdn Bhd
Technical Sales Executive
? Maintain relations with key contacts to promote products between end-users
? Report to Senior Service Manager
? Coordinate with Senior Service Manager on Customs, KTMB, Marine Dept and Odd customers for service and spare parts business.
? Carry out the routine services as instructed by Senior Service Manager
? Responsible for securing orders for service and spare parts for Customs, KTMB, Marine Dept and other private sectors which includes Telecoms, FELDA, owners of buildings with MTU gensets, ferry operators and luxury yachts
? Responsible in maintaining and updating all documents, technical publications, records and drawings.
? Carry out modification as instructed by Senior Service Manager
? To assist Senior Service Manager on the customer service requirement, spare parts requisition, budget planning, cost analysis and warranty claims.
? To coordinate with Senior Service Manager on the Customs, KTMB, Marine Dept. and others services invoices and payments
? To-coordinate with Senior Service Manager regarding to the new projects commissioning and warranty cases.
? Responsible to carry out all duties and work as directed by the Management
? As a project manager for Inmex 2007 Exhabition at KLCC
? Handling new project for Marine Department (26 Meter ambulance boat).
Oct 2003 - Sep 2004 Alam Maritim (M) Sdn Bhd
Engineer Officer
? Fully In-Charge Of Engine Room (Lead the department)
? Responsible To Engine Crew
? Handling Troubleshooting For All Machinery In Engine Room
? Making Planner For Servicing
? Plan and conduct preventive maintenance activities
JUNE 2002 – SEPT 2003 Alam Maritim (M) Sdn Bhd
Oiler
? Maintenance For Main Engine
? Maintenance For Main Generator
? Standby Machinery For Pumping Of Cement, Fuel Oil, water, Brine And Bentoned For Rig (Platform).
Mar 1999–April 2001 Malaysian International Shipping Corp. Sdn Bhd
Junior Rating
? Regular Watching On Main Engine As A First Engine Room Assistant.
? Maintenance for Boiler (ecominizer soot blow, blow thru boiler, hose down, blow down and servicing Boiler).
Education
Oct 1998- April 2001 Malaysian Maritime Academy
? Engine Rating Course
? Marine Engineer Officer ( By Marine Dept)
Certification
Software Applications :
• Microsoft Office Applications
• Adobe Photoshop
Software Customization Skill:
• Microsoft Excel worksheet formulation
• Microsoft Outlook
Training With MTU Asia:
• M1 (QL2) Training Course MTU Engine Series 2000 Marine.
• OM 900 / 500 CM 1 Training Course.
• M1+2+3 (QL 1- 4) Training Course MTU Engine Series 2000 Generator.
• Elementary First Aid Certificate
• Personal Survival Techniques Certificate
• Fire Prevention And Fire Fighting Certificate
• Certificate Of Efficiency In Survival Craft And Rescue Boat Other Than Fast Rescue Boat
• Personal Safety And Social Responsibility
Skils
I am very willing to accept criticism and also new ideas to improve myself.
Open minded to suggestions and new job prospect.