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Manager of Operations and Facilities

Objective


To find a land based Marine Operations or Construction position.


Experience


EXPERIENCE

Yacht Club Costa Smeralda (YCCS) Marina Virgin Gorda Virgin Gorda, B.V.I.

Manager of Operations and Facilities November 2012-Present

• Increased Marina revenue by 53% from year 2 to year 3 through personalized high level service, industry referrals, and a high retention rate

• Creates operating/capital budgets and monitors revenue and expenses

• Effectively executed several world-class superyacht regattas with Boat International Media and sponsors such as Loro Piana, Melges, Oyster, Rolex, Swan, and Westport



Yacht Club Costa Smeralda Marina Virgin Gorda Virgin Gorda, B.V.I.

Dockmaster February 2011-November 2012

• Oversaw the technical operations of marina infrastructure and safe mooring procedures

• Provided personalized service to members, owners, captains, and crew

• Designed and implemented operating procedures and protocols

• Assisted in the design and installation of Navis marina management software that integrates the Micros point of sale system with QuickBooks accounting software. Working knowledge of all 3 programs



Victor International Virgin Gorda, B.V.I.

Development Coordinator for the YCCS Marina Virgin Gorda and Oil Nut Bay (ONB) November 2009-February 2011

• Supervised the construction and installation of a purpose built, state-of-the-art, Bellingham-Marine, floating superyacht marina with sea and land based facilities

• Coordinated daily site operations during construction of both the YCCS Marina and ONB including purchasing, material deliveries, contractor management, equipment management, and accounting

• Contributed to the design of the YCCS Marina as well as the ONB Arrival Dock and Marina



Biras Creek Resort Virgin Gorda, B.V.I.

Guest Services Supervisor October 2008-November 2009

• Supervised guest assistants, marina attendants, pool attendants, and water sports attendants as well as prepared their schedules

• Managed Guest Services department which included: transportation, off-property excursions, daily resort activities, guest reservations, and food and beverage reservations

• Assisted General Manager with daily resort operations



The Bay Harbor Yacht Club Bay Harbor, MI

Food & Beverage Internship May 2007-September 2007

• Assisted management with the daily bar and dining operations

• Aided the Accounting Department with checks, balances, and payroll


Education


EDUCATION

Michigan State University East Lansing, MI

Eli Broad College of Business August 2003-December 2007

B.A. Degree in Hospitality Business


Certification


Boatmaster License Grade 2 for Small Commercial Vessels November 2011-November 2014

Maritime & Coastguard Agency STCW 95 July 2009 for Life

PADI Open Water Diver August 2008 for Life

Emergency First Responder June 2008 for Life


Skils


Four year member of the Michigan State University Lacrosse Team

• Named Honorable Captain for senior season along with all conference honors

• Developed strong communication and time management skills as well as ability to perform well under pressure


 


Hobbies: team sports, sailing, power boating, hiking, backpacking, camping, and international travel.

Ann Arbor, MI,
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