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Law enforcement and customer service manager with over 10 years experience.

Objective


To obtain gainful employment using all skills accrued to be efficient and effective at any task at hand and place of employment. I have experience in Sales, Security and Military, Administration and Clerical, and best of all Professionalism and Customer Service.


Experience


Gleason Research Associates Inc. Huntsville, Alabama (November 2011-Present)

Logistics Analyst ASTS, Rod Spencer (256) 883-7000

• Will identify logistics areas for process improvement and cost savings to ensure expectations are met

• Collaborate with associates to improve efficiency, productivity and processes.

• Responsible for maintaining, tracking and analyzing all inbound shipments with ASTS Technology.

• Responsible for preparing statistical data for designated Hubs.

• Lead the analysis and provide statistical information on the tracking of product shipments, returns, and inventory with the ASTS program

• Evaluate existing capabilities and establish new systems and processes of ASTS.

• Trained to go overseas and support our soldiers in austere environments.



Crystmas Home Child Care, Junction City, Kansas (March 2009-Present)

Child Care Professional, Owner

• Provide Clients with child care that has the benefits of having personalized attention given to their child/children in a home-setting at a cost that is more affordable than local daycare costs.

• I run a licensed In-Home Childcare who is licensed by the state of Kansas, and regulated by their childcare laws.

• I am licensed for up to 10 children.



346th Military Police Company Army Reserve Fort Riley Kansas 66503(March 2009 - August 2011)

Military Police, SSG Jackson (785)230-7459



• Provided the Army with continuous support by enforcing the law; preventing and suppressing crime; assessing command physical security posture; preserving military control; quelling disturbances; investigating offenses; apprehending offenders; protecting property and personnel; providing flight line security; registering and controlling privately owned vehicles and weapons; investigating traffic accidents; controlling traffic; anti terrorism; handling and safeguarding prisoners of war, refugees, or evacuees; conducting small unit offensive and defensive combat operations; guarding military prisoners and absentees/deserters returned to military control.

• Perform duties as a team member in support of battlefield operations, installation law and order operations, and security of Army resources and installations.

• Lead military police squads and sections, operated police desks, plans crime prevention measures, and serve as reinforcement to active duty comrades.

• 19 weeks of One Station United Training (OSUT), this combines basic training and job training into one single course, at Fort Leonard Wood, MO.

• Extensive training to support deployed soldiers.

• Deployed Force Protection.

• General Biometrics and Intel training.



Cato, Fort Riley Kansas 66441 (January 20, 2009 – June 15, 2009)

Assistant Manager, Amy Fuller (785) 238-8443

• Assisted the store manager on operations and customer support for quality service, customer satisfaction and profitability.

• Supervised the sales staff and sales floor in the absence of store manager.

• Performed administrative functions including tracking, ordering, and managing inventory, ensuring store security.

• Assisted store manager in setting goals for sales, service environment, merchandise moves, shrinkage figures and expense controls.

• Executed merchandise floor moves.

• Provided training and feedback to sales associates.

• Established effective communication with sales personnel to ensure that they are appropriately informed of merchandising policies and programs.

• Maintained operational records, including daily transaction documents, sales reports, and loss summaries.

• Maintained optimal merchandise levels.

• Ensured that inventory was handled, stored, and processed to minimize loss or damage.

• Supervised as well as participates in unloading of trucks, sorting of merchandise, stocking shelves, ticketing merchandise, re-merchandising and the reconciliation of all cash and inventory transactions.

• Maintained a high level of customer service.

• Determined and distribute work assignments to associates.

• Ensured maintenance, cleaning and store appearance is up to company standards.

• Performed other store duties as needed to ensure smooth operations and to meet customer needs.

• Addressed customer complaints and resolves problems.



Geary County Sheriff's Department, Junction City Kansas 66441(November 11, 2008 - January 8, 2009)

Deputy Sheriff/ Corrections Officer



• Booked and processed inmates in and out of jail.

• Fingerprinted and photographed inmates entered such biometric information into various state and federal databases.

• Recorded all requests and activities of inmates including medical problems, medications, etc.

• Transported and secured inmates to and from court, hospitals and doctor and other law enforcement agencies.

• Monitored jail activities via video monitors in control room, monitor recreation activities, chaplain visits, meetings such as AA, and library program.

• Monitored jail visitation and took prisoners back and forth from visitation. Maintained accounting for prisoner money and possessions.

• Conducted routine shakedowns, pat searches and strip searches of inmates.

• Issued clean uniforms and bedding to inmates.

• Served meals to prisoners.

• Dispensed commissary items as ordered by inmates.

• Met the public at the detention center and supervises visiting hours and AA meetings.

• Monitored medical status of prisoners.

• Dispensed medications and notifies physician of medical needs.

• Supervised interviews with sheriffs or other authority figures.

• Completed parts of investigative questions if needed.



• United States Army, Fort Riley Kansas 66441 (August 2003(DEP) - June 15, 2005),

31B Military Police



• Worked Front Gates and assured identification and safety of a military instillation.

• I worked mainly in personnel and handled files, pay, and various other personnel problems of employees, worked as a NCOIC of the PAC office when the unit was deployed.

• Trained on patrols of a military instillation, weapons and their maintenance, riots, conduction of traffic and laws and regulation of a military compound. Trained in hand to hand combat and various scenario trainings include combat, force protection, and rapid deployment fighting.

• Trained in military personnel administration

• Worked in Supply and arms room with a brief knowledge of PBUSE and hand receipts.

• I was also the certified mail clerk for the unit.

• Deployed Force Protection

• Trained in rapid deployments in austere work environments.

• Trained in some Intel and biometric procedures

• 19 weeks of One Station United Training (OSUT), which combines basic training and job training into one single course, at Fort Leonard Wood, MO


Education


Edward W. Clark Magnet High School 08/00-06/2003 Magnet Diploma

Kansas State University, Manhattan, Kansas, Social Work/ Ethnic Studies, 07/2011 40 credits 3.25GPA

Kaplan University, New York, New York, Criminal Justice 06/2008 40 Credits 3.0 GPA


Certification

Skils


Military:

United States Army, Fort Riley Kansas August 2003( DEP) – June 2005 Military Police

United States Army Reserve, Fort Riley Kansas March 2009-August 2011 Military Police


 


Security Clearance: Secret

Junction City, KS,
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