Objective
**Please do not contact my current Supervisor, as I would like to provide notice to Supervisor, as courtesy. Thank you.
Throughout my career I have developed a broad HR knowledge base involving various aspects of position classification, personnel staffing/recruitment, labor/employee relations, benefits, employee development, position & organizational management, EEO/diversity issues, reduction in force, separation incentive, early retirement authority & priority placement programs.
Experience
WORK EXPERIENCE
Human Resources Service Center, Northwest
9/2008 - Present
Silverdale, WA US
Grade Level: GS-11, step 3
Hours per week: 40
Human Resource Specialist/Advisor , 0201
**THIS POSITION TRANSISTIONED OUT OF NSPS FROM A YA-2 to GS-11, step 2 EFFECTIVE 9/2010.**In my capacity as the HRSC,NW recruiter I analyze, interpret, & apply written regulations, policies, guidelines, standards, instructions, etc., to accomplish work duties. Apply thorough & comprehensive knowledge of recruitment & placement principles & concepts, using sound working knowledge of other personnel fields. On a daily basis, research, analyze & apply various laws, regulations and Department of Defense directives such as: 5 USC, 5 CFR, Department of Defense Directives 1400-20, Navy Instructions, OPM Guides and federal registers. Initiate & administer in-service & external recruitment for grade levels. Conduct job analysis, coordinate & assist Management in the development of crediting plan/screen out element definition to identify knowledge, skills and abilities. Develop vacancy announcements & determine applicant's eligibility (VRA/VEOA, EO, NAFI, Transfer, Reinstatement, etc.). Rate and rank YB Technician & YA Specialist positions & issue Certificate of Eligibles. Administer the Department of Defense Priority Placement Program (PPP). Frequently I collaborate with team members and other faculty to determine the appropriate service to provide to a customer and to ensure assistance is provided within our metric goal of 24 hours. I review & correct outgoing Requests for Personnel Actions (RPAs) received from the Administrative Officers I service, to ensure quality. I initiate verbal and/or written recommendations for a variety of personnel actions including but not limited to details, temporary promotions, incentive awards and permanent promotions. Perform routine & complex pay setting determinations. Collaborate with Compensation Manager to provide guidance to Management, regarding pay-setting issues/policies. Review the work of others, & exercised sound judgment in solving difficult problems that include NOA, authority codes, pay issues, & addressing potential complaints. I successfully balance communicating with the Human Resources Service Center NW Leadership, recruiting managers & the Administrative Officers I service while being available for walk-in consultation services to all employees. This requires me to posses an extensive understanding of the Defense Civilian Personnel System (DCPDS) & have the ability to balance multiple high priorities simultaneously. As a Classification Advisor, I apply a comprehensive knowledge of position management & classification to assist managers in accomplishing their position management responsibilities. I provide advice to management officials and employees regarding individual position management & classification matters, such as improving organizational structure to facilitate career development or the impact of changes in duties on the classification of a position. I review proposed & existing position descriptions for the HRSC, NW. Using the Office of Personnel Management Classification Standards I determine and/or verify potential series and grades for the position descriptions being sent through for advisory & final classifications. I independently advise on ways to resolve difficult issues & problems requiring consideration of the total human resource management program. Work requires a comprehensive knowledge of classification and position management to advise & assist management. As Staffing Advisor, I am familiar with relocation, recruitment & retention incentives, Superior Qualification procedures & Uniformed Service Leave Credit procedures as well as various other incentives. I am able to advise customers-both managers and employees-on the requirements for each incentive. I am assigned to manage recruitment of HRSC, Northwest. Determined qualifications on resumes received, issued certificates, make tentative job offers & process selections. I advise my recruiting managers with the various ways to recruit qualified candidates for their vacancies. I review resumes for qualifications using the Office of Personnel Management Qualification Standards & the vacancy's position description. Provide internal placement service. Perform position analysis, to determine position requirements, area of consideration, etc., & utilize the most efficient technique to fill vacancies, & meet personnel goals of the organizations serviced. Locate, analyze, & apply qualification standards. Prepare merit promotion evaluation plan. Work closely with Leadership and Management, technical rater(s), and/or independently to apply evaluation plan to evaluate candidates. Serve as a troubleshooter & consultant to management on personnel staffing matters with independent responsibility for resolving controversial & complex types of problems & staffing cases. Provide authoritative technical assistance & solutions to problems typically referred by other personnel-staffing specialist. Reconcile conflicting technical viewpoints by recourse to underlie principles and explore alternative course of action to accommodate Management needs & considerations. I am called on to clarify for my customer the intricacies of Staffing related topics such as overseas appts with return rights & pay setting for new hires & promotions and the requirements of the Navy Career Intern Program (NCIP). Highly involved in coordination & attendance to community career fairs at various academic institutions, career service offices to conduct marketing of job vacancies & on-site interviews for placement opportunities at the organization. I have an in depth understanding of the CHART resume application system, enabling me to advise customers on how to apply for the positions they want & allowing me to clearly explain the application process. I attain experience performing automation tasks involving Department of Navy personnel systems: DCPDS, COGNOS, RESUMIX, ASARS, CITRIX to process personnel actions or to provide information & to solve discrepancies & office automation software.
Command Navy Region, Northwest
2/2008 - 9/2008
Silverdale, WA US
Grade Level: YA-2
Hours per week: 40
Human Resource Specialist/Advisor , 0201
As Human Resources Advisor, I provided technical & advisory support to my Customer Commands & Front line Managers in areas of Total Force Management, Employee Relations, Labor Relations, Performance Management, Leave Administration, NSPS, & Awards Administration. I frequently partner up with my customer and co-workers to determine the appropriate service to provide to our customer base commands & to ensure assistance is provided within a timely manner. I support the Commands that do not have Technicians available, with the processing of their personnel actions e.g., details, temporary promotions, realignments, reassignments, incentive awards & permanent promotions. I collect required documentation and determined the applicable nature of action codes needed to initiate & process the personnel actions. I collaborate and maintain communication with other departments involved, like Manpower, the Command & HRSC-NW to ensure readily process. I relied on my knowledge & understanding of Reduction in Force, Priority Placement Program & Transfer of Function concepts, processes and regulations to ensure smooth transition. I carefully review outgoing (RPAs) prior to forwarding the actions on to the Regional Business Office (RBO) and to the appropriate divisions within the HRSC NW, to assure high quality & minimal re-work. I also provide assistance concerning department’s requests for Problem Resolution Worksheets (PRWs), to ensure employee’s data information (e.g. Bargaining Unit codes, UIC codes etc.) are accurate & correct in the Defense Civilian Personnel System (DCPDS). I efficiently balance communicating with my Managers, Human Resources Service Center, Northwest (HRSC-NW), & the Administrative Technicians I service while being available to our clients during normal operating hours. This allows me to hold up our agency’s mission statement and the ability to maintain multiple high priorities at the same time. I developed understanding on how to serve customers who have accepted an overseas position. I have enhanced my knowledge and understanding in the PCS Overseas process, JTR (Joint Travel Regulations) & have received on the job training. I maintain collaborative working relationship with my Subject matter experts, HROs/ HRSCs at the gaining Activity/Installations and pertinent departments such as the Local Passport Office & Visa/ Travel Arrangements Office (NAV PTO), Personal Property, Security, Medical Clinic & the local HRSC-NW. As an advisor in the Human Resource Office, my workload requires that I have a comprehensive knowledge of the 5 Code of Federal Regulations (5 CFR), 5 United States Code (5 USC), Federal Service Labor-Management Relations Statute (FLRA), U.S. Merit Systems Protection Board (MSPB), Office of Special Counsel (OSC), Equal Employment Opportunity Commission (EEOC), Negotiated Union Contract Agreements, Case Law as well as various local directives specific to both the Department of Defense & Command Navy Region Northwest.
I advise Management and Employees of their rights and responsibilities concerning conduct, performance, dispute resolution & benefits. Specifically I explain to employees, the options that are made available to them concerning their benefits, for example the Thrift Savings Plan (TSP), Life/Medical Insurance, Retirement, EEO, Grievance, Weingarten & Appeal rights. I provide advisory services to Front line Managers & Supervisors regarding areas in Performance Management, Leave Administration and Employee Relations. I have held discussions with HR Liaison contacts & Management to ensure that I have an understanding of their customer needs. I utilized applicable case law, regulations, Schedule of Offenses and Recommended Remedies, any discussion notes taken & the Douglas Factors to support my recommendations of corrective course of action. I assist with the preparation and review stages of the disciplinary and adverse action letters. I refer to the MSPB Charges & Penalties Manual to ensure appropriate charges are used to properly frame & support by rationale. I refer to the Negotiated Union Contract Agreement to ensure that there are no violations of the contract and if applicable, I refer to policies and standard operating procedures (SOPs). These resources enhance both the Issuing Officer & also the Agency’s credibility when and if a third party was to analyze the case. I contribute to the enhancement and improvement of Command Navy Region Northwest’s mission to support & maintain a healthy labor-management relationship between the Union and Agency. I establish & maintain an effective working relationship with Labor Organizations & Supervisors/ Management officials. I craft and submit timely responses and notifications to the Unions and HRO Site Managers for their action. I provide timely guidance & case law to Supervisors & Management officials to advise alternatives for early interventions such as Mediation/ Alternate Dispute Resolution (ADR), Civilian Employee Assistance Program (CEAP) and Arbitration, if applicable. I support Command Navy Region Northwest’s efforts to resolve complaints & workplace issues at the lowest level, possible. In accordance with DoD Records Management policy, I have retained case files in a centralized file system to efficiently track & monitor grievances filed, performance cases, disciplinary actions issued, reasonable accommodations, overseas return rights & bargaining case files.
Command Navy Region, Northwest
8/2005 - 2/2008 Silverdale, WA US
Grade Level: YA-1
Hours per week: 40
Human Resource Specialist/Advisor , 0201
*THIS POSITION WAS CONVERTED FROM A GS-9 to A YA-01 (NSPS) EFFECTIVE 1/21/2007. *
In an extremely demanding and fast-paced environment, I am responsible for providing over 287 customers with Staffing, Classification, Employee Relations & Labor Relations advice and guidance. I independently plan & accomplish my work, referring only matters of policy to my supervisor and keeping her informed regarding particularly complex or sensitive cases. It is my responsibility to ensure that my customer adhere to applicable guidelines & regulations. My workload requires I have a comprehensive & technical knowledge of Staffing and Classification theories, principles, practices & comprehensive knowledge of the 5 Code of Federal Regulations (5 CFR), Guide for Processing Personnel Actions (GPPA), 5 United States Code (5 USC) &various local directives specific to the Department of Defense. As the HR Advisor, I act as an equal member in the recruitment process together with the HRSC, Administrative Officer and recruiting manager. Using my knowledge of HRSC processes & recruitment requirements and flexibilities, I am able to influence the recruiting manager to obtain a timely recruitment. Frequently I collaborate with team members and other faculty to determine the appropriate service to provide to a customer and to ensure assistance is provided within a timely manner. I participate in formulating individual & team work objectives. I review & correct outgoing Requests for Personnel Actions (RPAs) received from the Administrative Officers I service, to assure high quality. I initiate verbal and/or written recommendations for a variety of personnel actions including but not limited to details, temporary promotions, incentive awards and permanent promotions. I rely on my knowledge and understanding of Reduction in Force, Priority Placement Program & Transfer of Function concepts, processes and regulations to ensure smooth transition for my customer. I efficiently balance communicating with my managers, Human Resources Service Center, Northwest (HRSC-NW), & the Administrative technicians I service while being available to our clients during normal operating hours. This allows me to hold up our agency’s mission statement & the ability to maintain multiple high priorities at the same time.I have developed understanding on how to serve customers who have accepted an overseas position. I have enhanced my knowledge & understanding in the PCS Overseas process & have received on the job training. I am in constant communication with my co-workers, HROs/ HRSCs at the overseas’ activity & other departments such as the Local Passport & Visa/ Travel Arrangements Office (NAV PTO), Personal Property, Security, Medical Clinic and HRSC-NW, which have improved my services. I advise Management and Employees of their rights & responsibilities concerning conduct, performance, dispute resolution & benefits. Specifically I explain to employees, the options that are made available to them concerning their benefits, for example the Thrift Savings Plan (TSP), Life/Medical Insurance, Retirement, EEO, Grievance, Weingarten and Appeal rights. I meet and discuss with managers their concerns that they have with their employees. In compliance with regulations and policies, I advise them of the course of actions that they may pursue in order to correct the employee’s behavior. I refer the manager to the Human Resources Policy manual, specifically the Employee Relations Chapters and also remind them of the employee’s rights. I generate and communicate questions to the manager in order to understand the incident, clear and concisely. I analyze if the employee was knowledgeable of the rule/policy (e.g. has the employee been put on notice or received some type of training), whether the employee is apart of a collective bargaining unit, how many years in federal service (e.g. temporary probationary period), has employee had prior incidents that have occurred (e.g. history of disciplinary, verbal admonishments, etc.), how does the penalty compare to others for like offenses (e.g. has the employee been treated fairly and equal just as other employees similar situated) and has the employee been given an opportunity to explain. I assist with the preparation and review stages of the disciplinary and adverse action letters. I refer to the MSPB Charges and Penalties Manual to ensure appropriate charges are used to properly frame and support by rationale. I refer to the Negotiated Union Contract Agreement to ensure that there are no violations of the contract and if applicable, I refer to policies and standard operating procedures (SOPs). These resources enhance both the Issuing Officer and also the Agency’s credibility when and if a third party was to analyze the case. As an HR Advisor, I share a partnership with the Unions. I contribute to the enhancement and improvement of Command Navy Region Northwest’s mission to support a healthy labor-management relationship between the Union and Agency by crafting and submitting timely notifications to the Unions and HRO Site Managers for their action. Demonstrated team work and provided assistance during a Union Negotiated Contract meeting. I enhanced my skills in attention to detail by maintaining notes of my observations and the language used during the facilitation. It provided clear illustrations of what the intentions are of the involved parties, union and management officials. I have developed a broad knowledge base involving Equal Employment Opportunity (EEO)/diversity issues and the Alternate Dispute Resolution (ADR). I am familiar with the EEO filing process & also the ADR process.To ensure I provide accurate service, I maintain and compile EEO and ADR updated information, regarding any changes that may have occurred (e.g. case law, employee/management rights, training opportunities, guidance & references to employees/customers). I possess the ability to communicate effectively both orally and in writing, as well as the ability to communicate a wide variety of information to a diverse audience. I successfully balance communicating with the HRSC,NW, recruiting managers & the Administrative Officers I service while being available for walk-in consultation services to all employees. This requires me to posses an extensive understanding of DCPDS & have the ability to balance multiple high priorities simultaneously. I am a self-starter, strongly motivated and task-oriented individual. Throughout my career I have developed a broad HR knowledge base involving various aspects of position classification, personnel staffing/recruitment, labor/employee relations, benefits, employee development, position & organizational management, EEO/diversity issues, reduction in force, separation incentive, early retirement authority, and priority placement programs.Providing staffing & recruitment services to HRSC, NW customers; I independently ensured the use of MSP principles, guidelines & regulations to determine that applicants were qualified and verified eligibility to be hired, prior to making a job offer. Determined appropriate natures of action, authorities, codes etc. using the 5 CFR, Guide to Processing Personnel Actions (GPPA) & 5 U.S. Code.I verified the work of my personnel technician to insure it conformed with established procedures, practices & regulatory requirements. I addressed questions from personnel technicians concerning personnel guidelines and regulations with respect to pay setting for GS positions and staffing issues. I researched staffing issues, using appropriate guidelines to determine appropriate process and prepared draft standard operating procedures for Supervisor to review.Provided information regarding resources, supplies, training, timekeeping &orientation. I created Merit Promotion announcements using the CHART Admin program and information from the Qualifications Standard Handbook, 5 C.F.R. & PDs. Ensured the PPP, Re-employment Priority List, Re-promotion Priority List & missed consideration lists requirements are properly cleared. I interpreted and applied qualification standards and crediting plans to determine qualifications and eligibility.I rated applicants’ resumes using the Navy’s automated staffing system (STAIRS) & issued selection certificates of qualified applicants. I processed Requests for Personnel Actions, determined natures of action, legal authorities & provided technical assistance to personnel technicians. Advise management on various ways to fill positions, ensuring the levels of service provided were consistent with policy & met customer needs. Analyze position descriptions to determine proper title, grade, series & complete evaluation statement. I determined through review of pertinent & applicable information and experience in differentiating between more than one solution to solve existing problems or to establish new system/processes.Using the RESUMIX & MODERN DCPDS
Systems, Analyzed jobs for best method of recruitment. I determined areas of consideration to give the manager the best available pool of applicants. Advised managers, admin offices & HRO Generalists on staffing options and methods of recruitment. Coordinated with personnel technicians & other staffing personnel to insure the merit promotion announcements are posted in a timely manner & all applications received are considered.
Education
Western Washington University
Bremerton, WA US
Bachelor's Degree - 6/2005
90 Quarter Hours
Major: Human Services
GPA: 3.4 out of 4.0
Relevant Coursework, Licensures and Certifications:
Americorp Students in Service Program: 2005, completed 300 internship hours
Olympic College
Bremerton, WA US
Associate Degree - 3/2003
90 Quarter Hours
Major: AAS-transfer
GPA: 3.5 out of 4.0
Relevant Coursework, Licensures and Certifications:
Phi Theta Kappa International Honor Society: 2000
Dean's List: 2000
Brandman University
Silverdale, WA US
Master's Degree
4 Quarter Hours
Major: Organizational Leadership
Certification
Society of Human Resource Management (SHRM) member
PROFESSIONAL LICENSES/CERTIFICATES:
Phi Theta Kappa International Honor Society, 2000
Dean's List: 2000
Americorp Students in Service Program: 2005, completed 300 internship hours
PROFESSIONAL RATINGS, AWARDS, AND RECOGNITIONS:
Time off Award, 10/2006
Department of Navy, Civilian Human Resources Intern Graduate: 2008, completed 3 years
NSPS Performance Increases 1/2008, 1/2009, 1/2010
NSPS Performance Bonus 1/2008, 1/2009, 1/2010
On the spot Cash Award, 9/28/2009
Time off Award, 11/5/2009
Special Act or Service Award, 9/20/2010
Performance Award, 12/13/2010
Skils
-Motivated and diligent worker who is known for outstanding interpersonal and organizational skills and proven ability to learn tasks and complete in an efficient manner.
-Goal driven performer who is willing to take on new tasks that will help the team reach desired output. Desire to produce best work and motivated to seek to learn more.
-Skilled peoples person and team player, with proven ability to work with multiple personality types.
-Able to type 50-55 words per minute
TRAINING COMPLETED:
HR for Supervisors 9/2005
Basic Staffing 10/2005
EEO & Diversity Seminar 11/2005
Basic Labor Relations 11/2005
Filling Jobs Overview 11/2005
Labor Relations (LR) for LR practice 11/2006
Basic Employee Relations 1/2006
HR Elements for practitioners 11/2006
Injury Compensation for Supervisors 10/2005
Employee Development 6/2006
Discrimination Complaints processing & iComplaints Training 6/2006
Team building, Communication Skills & Problem Solving 6/2006
NSPS 101 Web-based training 9/2006
Sexual Harassment certificate-taken online 9/2006
Managing your career within the HR Community and beyond 8/2006
CHART 10/2005
HRSC-NW New Employee Training 9/2006
NSPS: HR Elements 11/2006
NSPS: Performance Management 11/2006
Reasonable Accommodation 1/2007
LEAD-Leadership Education and Development 12/2006
Filling Jobs- Using Open Continuous Announcements 2/2007
Basic EEO Counseling [USDA Grad School] 3/2007
Conflict Management 2/2007
Appreciative Inquiry for Supervisors 4/2007
Reduction in Force (RIF) Workshop 4/2007
Filling Jobs Using Delegated Examining 6/2007
FLRA Statutory Training 7/2007
Pay Setting (Self-directed course) [USDA Grad School] 7/2007
Revised NSPS course 9/2007
US Constitution [online] 10/2007
Reasonable Accommodation 12/2007
Appreciative Inquiry for Supervisors 8/2007
RIF (Reduction in Force) Workshop 4/2007
NSPS Pay Pool Management 4/2008
Course 1: Performance Management
Course 3: Performance Problems
Course 4: Removal of Poor Performers
Course 1: Progressive Discipline
Course 2: Unacceptable Performance Actions
Course 3: Employee Appeals
Course 4: Charges in Formal Disciplinary Actions
Course 5: Penalties in Disciplinary Actions
Compensation Management (South Bridge, MA) 9/2008
Pal Jr./ PPP Training, 2009
Quals Analysis Basic, 2009
Resumix /CHART, 3/2010
Basic Resumix, 3/2010
Advisory Pay setting training, 4/2010
Merit Principles, 4/2010
Quals Analysis, 4/2010
PII Training, 6/2010
NSPS & Time-in-Grade, 7/2010
Prevention of Sexual Harassment (POSH), 8/2010
PAL Jr./ASARS, PPP Training 10/2010
Dealing with Performance & Conduct issues 1/2011
No Fear Act: Notification & Fed Employee Anti-Discrimination & Retaliation Act, 2/2011
Aspiring Leaders Program, 2010
Creating Greater Accountability (the Oz Principles), 3/2011
EEO Barrier Analysis, 4/2011