Objective
To attain a challenging and liable position and be part of a dynamic organization where I can make best use of my academic and technical skills that would add great value to the company.
Experience
I.T. SPECIALIST/ ADMIN
I.T. DEPARTMENT
SUPERIOR HOME AND OFFICE TECHNOLOGIES, INC.
February 6, 2012- Present
? Network and Communication support.
? Configured Outlook and new Accounts for new employees.
? Troubleshoots problem with regards to computer Hardware and server issue.
? Daily support for all the users where the technical problem is involved. Provided customer service for all users on the following platforms: Microsoft Windows.
? Daily maintenance and support of Windows 2000 and XP Desktops and laptops.
? Removed and minimize Malware/ Viruses from Corporate PCs.
? Creation and Management of Active Directory Server, Internet Security and Accelaration Server, Group Policy Server and Symantec Antivirus Server accounts users, groups and computers. In a multiple domain configuration.
? Managed business email in Federated Distributors incorporated, Inc.
? Managed Active Directory of users, create accounts and set-up email in Microsoft Exchanged.
? Managed ISA Server (Internet Security and Acceleration Server), create rule and Access for the user.
? Active in tacking and identifying security breaches involving unauthorized software or web site access.
? Managed the SAP Business One Server and Barter Server of Maldive Trading Corporation.
? Daily Back up and Moniroting the SAP Business one and Barter Server of Maldive Trading Corporation
? Creation of layout and report using Crystal Report for SAP.
I.T. TECHNICAL SUPPORT/ NETWORK & COMMUNICATION
I.T. DEPARTMENT
HITACHI GLOBAL STORAGE TECHNOLOGIES CORP.
November 20, 2006- September 5, 2011
? Advanced PC troubleshooting skills / Repair and maintenance of PC.
? Maintained and Repaired computer and laptop.
o Compaq, Hewlett Packard, IBM, Dell, Hitachi & Clone, Lenovo.
? POS machine Troubleshooting and Time track.
? Database Servers Monitoring /Administrative.
? Troubleshooting and configuration of Printer.
o Hewlett Packard, Epson, Cannon and Fuji Xerox.
? Operating System installation experience on Windows 9x, Windows 2000, Windows XP, Win NT, Windows Vista, Windows 7 and windows server.
? Responsible for loading new software and systems on existing equipment.
? Configuration and installation of various software packages such as Lotus, SAP GUI, Netscape, Oracle, Oracle9i, Outlook, Minitab and etc.
? Tested and debug programs before implementation updates. Consult with end users to evaluate results and recommend improvements after implementation of these systems.
? Have created schematics, test reports, parts list, and analysis reports which are clear and concise
? Performed upgrades on existing computer systems.
? Network Troubleshooting and Wireless configuration.
o Private and Network, Local Area Networking, Switches and Hubs.
? Responsible for the Local Area Networking and Network Management System cabling and set-ups
? Installed, Configured, and troubleshoot telephone unit, telephone line, digital phones, VOIP phones and Polycom.
? Cable assembles experience including telephone, digital phones, analog phones, VOIP phones and Polycom
? Responsible for technical support and security of all related IT hardware and software.
? Troubleshooting, tracking and correcting software and hardware issues, providing assistance via electronic mail, telephone, or users work site.
? Support on Manufacturing software and machine.
? Managed and maintain security and integrity.
? Monitor antivirus software and develop user cyber-security awareness and practices. Active in tacking and identifying security breaches involving unauthorized software or web site access.
? Supported foreigner client like Japanese, Mexican and American during video/ teleconferencing.
? Supported foreigner client like Japanese, Mexican and American with IT related concerns.
? Basic Configuration of Cisco switch and router.
? VOIP phone support (Cisco model)
? Provided customer service for all users on the following platforms: Microsoft Windows 9x, Windows 2000, Windows XP, Win NT, Windows Vista, Windows 7 and windows server.
Education
Certificate/Diploma in Computer Technician/Bachelor of Science, Major in Computer Technician
Sagay Computer Institute, 2004-2006
Awards: Technical Excellence
High School Diploma, March 2004
Sagay National High School, 2000-2004
Certification
CCNA TRAINING
Packet Link Learning Center
BASIC SAFETY TRAINING
The Maritime Training Center of The Philippines
Skils
? In-depth knowledge on Computer Software // Hardware troubleshooting, Setup and Installation.
? Microsoft Operating System experience: Windows 9x, Windows 2000, Windows XP, Win NT, Windows Vista, Windows 7 and windows server.
? Install, troubleshoot and perform maintenance on peripheral equipment
o the multi-function Printer, POS printer, Fuji Xerox, UPS, scanner, time attendance machines, projector, analog/digital phones, video/teleconferencing equipment
o Digital phone, analog phone, VOIP and Polycom; following design or installation specifications.
? Managed Internet Security and Acceleration Server (ISA), Group Policy Server (GP Server), Active Directory Server (AD) and Symantec Antivirus Server in a multiple domain environment.
? Technical and Help Desk support of all related IT hardware and software to customer and End-User.
? In-depth knowledge on TCP/IP Networking fundamentals and operations
? Knowledgeable on prevention and removing computer viruses.
? Managed Domain Servers/ Troubleshooting Clients.
? Knowledgeable with Remote wired/wireless connections using Windows XP Professionals and windows 7,8.
? Knowledgeable on Network and communication // Installation and configuration of network and Voice.
? In depth-knowledge with data communications Twisted Pair and Fiber Installation and troubleshooting practices.
? Knowledgeable on installation of telephone system and local loop.
? Knowledgeable on Wired/wireless networks configuration.
? Knowledgeable on TCP/IP / DHCP / WINS / DNS / Switches / Routers / Gateways / ISP modems.
? Familiar with backup solutions and practical application, and Data Recovery.
? Basic Knowledge on PABX Systems (Private Automated Branch Exchange) and VOIP configuration.
? Basic Knowledge on configuration of Cisco switch and router.
? Proficient on Microsoft Word, Excel, Power Point, Access.
? Knowledgeable on Monitoring and back up the SAP Server, Barter Server and Accounting Server.
PROFESSIONAL HISTORY
I.T. SPECIALIST/ ADMIN
I.T. DEPARTMENT
SUPERIOR HOME AND OFFICE TECHNOLOGIES, INC.
February 6, 2012- Present
? Network and Communication support.
? Configured Outlook and new Accounts for new employees.
? Troubleshoots problem with regards to computer Hardware and server issue.
? Daily support for all the users where the technical problem is involved. Provided customer service for all users on the following platforms: Microsoft Windows.
? Daily maintenance and support of Windows 2000 and XP Desktops and laptops.
? Removed and minimize Malware/ Viruses from Corporate PCs.
? Creation and Management of Active Directory Server, Internet Security and Accelaration Server, Group Policy Server and Symantec Antivirus Server accounts users, groups and computers. In a multiple domain configuration.
? Managed business email in Federated Distributors incorporated, Inc.
? Managed Active Directory of users, create accounts and set-up email in Microsoft Exchanged.
? Managed ISA Server (Internet Security and Acceleration Server), create rule and Access for the user.
? Active in tacking and identifying security breaches involving unauthorized software or web site access.
? Managed the SAP Business One Server and Barter Server of Maldive Trading Corporation.
? Daily Back up and Moniroting the SAP Business one and Barter Server of Maldive Trading Corporation
? Creation of layout and report using Crystal Report for SAP.
I.T. TECHNICAL SUPPORT/ NETWORK & COMMUNICATION
I.T. DEPARTMENT
HITACHI GLOBAL STORAGE TECHNOLOGIES CORP.
November 20, 2006- September 5, 2011
? Advanced PC troubleshooting skills / Repair and maintenance of PC.
? Maintained and Repaired computer and laptop.
o Compaq, Hewlett Packard, IBM, Dell, Hitachi & Clone, Lenovo.
? POS machine Troubleshooting and Time track.
? Database Servers Monitoring /Administrative.
? Troubleshooting and configuration of Printer.
o Hewlett Packard, Epson, Cannon and Fuji Xerox.
? Operating System installation experience on Windows 9x, Windows 2000, Windows XP, Win NT, Windows Vista, Windows 7 and windows server.
? Responsible for loading new software and systems on existing equipment.
? Configuration and installation of various software packages such as Lotus, SAP GUI, Netscape, Oracle, Oracle9i, Outlook, Minitab and etc.
? Tested and debug programs before implementation updates. Consult with end users to evaluate results and recommend improvements after implementation of these systems.
? Have created schematics, test reports, parts list, and analysis reports which are clear and concise
? Performed upgrades on existing computer systems.
? Network Troubleshooting and Wireless configuration.
o Private and Network, Local Area Networking, Switches and Hubs.
? Responsible for the Local Area Networking and Network Management System cabling and set-ups
? Installed, Configured, and troubleshoot telephone unit, telephone line, digital phones, VOIP phones and Polycom.
? Cable assembles experience including telephone, digital phones, analog phones, VOIP phones and Polycom
? Responsible for technical support and security of all related IT hardware and software.
? Troubleshooting, tracking and correcting software and hardware issues, providing assistance via electronic mail, telephone, or users work site.
? Support on Manufacturing software and machine.
? Managed and maintain security and integrity.
? Monitor antivirus software and develop user cyber-security awareness and practices. Active in tacking and identifying security breaches involving unauthorized software or web site access.
? Supported foreigner client like Japanese, Mexican and American during video/ teleconferencing.
? Supported foreigner client like Japanese, Mexican and American with IT related concerns.
? Basic Configuration of Cisco switch and router.
? VOIP phone support (Cisco model)
? Provided customer service for all users on the following platforms: Microsoft Windows 9x, Windows 2000, Windows XP, Win NT, Windows Vista, Windows 7 and windows server.
? Installed, Configured, and troubleshoot telephone unit, telephone line, digital phones, VOIP phones and Polycom.
? Cable assembles experience including telephone, digital phones, analog phones, VOIP phones and Polycom
? Responsible for technical support and security of all related IT hardware and software.
? Troubleshooting, tracking and correcting software and hardware issues, providing assistance via electronic mail, telephone, or users work site.
? Support on Manufacturing software and machine.
? Managed and maintain security and integrity.
? Monitor antivirus software and develop user cyber-security awareness and practices. Active in tacking and identifying security breaches involving unauthorized software or web site access.
? Supported foreigner client like Japanese, Mexican and American during video/ teleconferencing.
? Supported foreigner client like Japanese, Mexican and American with IT related concerns.
? Basic Configuration of Cisco switch and router.
? VOIP phone support (Cisco model)
? Provided customer service for all users on the following platforms: Microsoft Windows 9x, Windows 2000, Windows XP, Win NT, Windows Vista, Windows 7 and windows server.
? Installed, Configured, and troubleshoot telephone unit, telephone line, digital phones, VOIP phones and Polycom.
? Cable assembles experience including telephone, digital phones, analog phones, VOIP phones and Polycom
? Responsible for technical support and security of all related IT hardware and software.
? Troubleshooting, tracking and correcting software and hardware issues, providing assistance via electronic mail, telephone, or users work site.
? Support on Manufacturing software and machine.
? Managed and maintain security and integrity.
? Monitor antivirus software and develop user cyber-security awareness and practices. Active in tacking and identifying security breaches involving unauthorized software or web site access.
? Supported foreigner client like Japanese, Mexican and American during video/ teleconferencing.
? Supported foreigner client like Japanese, Mexican and American with IT related concerns.
? Basic Configuration of Cisco switch and router.
? VOIP phone support (Cisco model)
? Provided customer service for all users on the following platforms: Microsoft Windows 9x, Windows 2000, Windows XP, Win NT, Windows Vista, Windows 7 and windows server.
? Installed, Configured, and troubleshoot telephone unit, telephone line, digital phones, VOIP phones and Polycom.
? Cable assembles experience including telephone, digital phones, analog phones, VOIP phones and Polycom
? Responsible for technical support and security of all related IT hardware and software.
? Troubleshooting, tracking and correcting software and hardware issues, providing assistance via electronic mail, telephone, or users work site.
? Support on Manufacturing software and machine.
? Managed and maintain security and integrity.
? Monitor antivirus software and develop user cyber-security awareness and practices. Active in tacking and identifying security breaches involving unauthorized software or web site access.
? Supported foreigner client like Japanese, Mexican and American during video/ teleconferencing.
? Supported foreigner client like Japanese, Mexican and American with IT related concerns.
? Basic Configuration of Cisco switch and router.
? VOIP phone support (Cisco model)
? Provided customer service for all users on the following platforms: Microsoft Windows 9x, Windows 2000, Windows XP, Win NT, Windows Vista, Windows 7 and windows server.
? Installed, Configured, and troubleshoot telephone unit, telephone line, digital phones, VOIP phones and Polycom.
? Cable assembles experience including telephone, digital phones, analog phones, VOIP phones and Polycom
? Responsible for technical support and security of all related IT hardware and software.
? Troubleshooting, tracking and correcting software and hardware issues, providing assistance via electronic mail, telephone, or users work site.
? Support on Manufacturing software and machine.
? Managed and maintain security and integrity.
? Monitor antivirus software and develop user cyber-security awareness and practices. Active in tacking and identifying security breaches involving unauthorized software or web site access.
? Supported foreigner client like Japanese, Mexican and American during video/ teleconferencing.
? Supported foreigner client like Japanese, Mexican and American with IT related concerns.
? Basic Configuration of Cisco switch and router.
? VOIP phone support (Cisco model)
? Provided customer service for all users on the following platforms: Microsoft Windows 9x, Windows 2000, Windows XP, Win NT, Windows Vista, Windows 7 and windows server.
? Installed, Configured, and troubleshoot telephone unit, telephone line, digital phones, VOIP phones and Polycom.
? Cable assembles experience including telephone, digital phones, analog phones, VOIP phones and Polycom
? Responsible for technical support and security of all related IT hardware and software.
? Troubleshooting, tracking and correcting software and hardware issues, providing assistance via electronic mail, telephone, or users work site.
? Support on Manufacturing software and machine.
? Managed and maintain security and integrity.
? Monitor antivirus software and develop user cyber-security awareness and practices. Active in tacking and identifying security breaches involving unauthorized software or web site access.
? Supported foreigner client like Japanese, Mexican and American during video/ teleconferencing.
? Supported foreigner client like Japanese, Mexican and American with IT related concerns.
? Basic Configuration of Cisco switch and router.
? VOIP phone support (Cisco model)
? Provided customer service for all users on the following platforms: Microsoft Windows 9x, Windows 2000, Windows XP, Win NT, Windows Vista, Windows 7 and windows server.