Objective
Individual seeking a career to work for a company I can advance with.
Experience
State Farm March 2013- 2014- Present
• Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas
• Responsible for improving customer retention through programs and service provided to the customer Utilizes mechanized systems to initiate and complete service orders and handle customer request
Education
EDUCATION:
_ Blue Water School inc. _Merchant Mariner Credential
_ Nathan B. Forrest High School Class o2011
_ Florida State College of Jacksonville
A.A degree in progress Jacksonville , FL
_Security Licenses –Florida Department of Agriculture
Certification
~ _ Navigational Watch (RFPNW)
_Basic Training
_Vessel Personal with designated
security duties
_Security Awareness
?
Skils
? Customer Service
? Collections
? Computer Literate/Data Entry
? Cashier Experience
? Supervisor
? Security license
? Over 100 calls taken daily
? Working at a quick and steady pace