Objective
Further work experience in the field of hospitality industry which will give me the basis from which to practice in either the academic or private sector over the span of my career,
Experience
Has been work in SUPERFERRY (largest domestic shipping in the Philipines)for the past 6 years.
Hotel Manager- Aug.21,2007 to Oct.3,2011
*Over all in-charge with the hotel operation and to ensure that standard operation procedures set by the company are being followed in the vessel.
Guest Services Officer - Mar.5,2006 to Aug.20,2007
Supervise the front desk operation.Implement calendar activities per voyage, handle complains and ensure prompt action to satisfy the guest, handle V.I.P's and groups onboard.
Front Desk Officer - April 8,2005 to Mar.3,2006
Responsible for all matters pertaining to Front Office such as registration of first class passengers, room keys issuance handles complain and attends to guest's request and needs.
Education
Graduate of Bachelor of Science Major in Tourism at Palawan State University dated March 2004.
Certification
Basic Safety Course - Certificate #. - BST-2011-791
Proficiency in Survival Craft and Rescue Boat - Certificate #. - PSC-5726-11-2011
Crowd Management - Certificate #.CRO/NCR05-03600626
Crisis Management -Certificate #.CRI/EDC05-01400262
Certificate of Competency -Certificate #.11130600115466
Skils
Costumer Service Oriented
Flexible in different kind of work and willing to undergo some training's needed for the future job.
other documents are;
Philippine Passport(EB2383057)- Expiry date on May 8, 2016
Seaman's Book (B0851689) -Expiry date on April 15, 2015
Seafarers Registration Certificate (NCR2929311)
Yellow Fever (QE048968)