Objective
Marina Management
Experience
Emeryville Marina Harbor Master November, 04 – September, 06
Responsible for all Marina Management functions such as marina profit center management, regulations and permitting, marina operations techniques, marina law, contracts and liabilities, human resources management, emergency planning, risk management and loss control, networking with industry leaders and peers. Responsibilities also included improving the quality and value of marina services, marina policy and procedure manuals, business strategies and financial management, environmental compliance and policies, marina marketing, promotion and pricing, learning from other facilities and their managers.
PIER 39 Marina Marina Property Manager February, 00 – November, 04
Management responsibilities include slip leases, accounting, revenue collection, customer service, report writing, live aboard maintenance, computer network operation/maintenance, phone, website, VHF radio, fax and email administration. Responsible for patrolling and inspecting docks and facilities. General use of tools and pumps. Operation of various marina boats. Vessel towing and toxic spill inspection. Provide a visible presence to prevent theft and vandalism. On call 24 hour 7 days a week for emergency situations and vessel inspections.
Spinnaker Sailing Office Manager June, 99 – February, 00
Assisted with all company operations including marketing, physical improvements, maintenance, budgeting and contracting at South Beach Harbor in San Francisco. Customer service and support. Responsible for walk-in, telephone, and email customers. Train and supervise Office Assistant. Scheduled charters, lessons and races for corporate, commercial, public and private events. Maintained computer database for member and non-member customers. Draft proposals and contracts. Conduct cash and credit transactions. Quality assurance and follow up for all events and activities. Sailing instruction.
RGA Associates Technical Recruiter August, 95 – May, 99
Finding companies in the Hardware Design market, negotiating fees for service, identify and define job openings with the hiring Manager/Director. Find candidates looking for jobs in this market, schedule interviews, follow-up/feedback for client and candidate. Negotiate salary, stock options/equity, sign-on bonus, annual bonus, benefits, and start date. Maintain Internet web postings, email, and personal/company database. Lead weekly meetings. Phones, fax, and computers.
Education
AA General Education - Las Positas College, Livermore March, 90
AA Radio/Television Broadcasting - Chabot College, Hayward June, 92
Certification
Standard First Aid, CPR/AED, Dockside and Boat Water Rescue, Basic Keelboat, Basic Cruising, Coastal Navigation, Bare Boat Cruising, De-escalation/Self Defense, California Drivers License
Skils
Responsible for all Marina Management functions such as marina profit center management, regulations and permitting, marina operations techniques, marina law, contracts and liabilities, human resources management, emergency planning, risk management and loss control, networking with industry leaders and peers. Responsibilities also included improving the quality and value of marina services, marina policy and procedure manuals, business strategies and financial management, environmental compliance and policies, marina marketing, promotion and pricing, learning from other facilities and their managers. Dock and facility repairs, landscaping, security, boat handeling/towing.
Member of the California Association of Harbor Masters and Port Captains, a good Stewart to the Environment, friendly, hard working, self-motivated, dedicated to my work.