Objective
Experienced and knowledgeable Information Technology Professional seeking to contribute
training and acquired skills with Technical Support and/or Help Desk role. Work well
independently, or in a group setting providing all facets sales and support. In-depth knowledge
and understanding of numerous software packages and operating systems. Skilled in providing
Customer and End-User Help Desk Support. Easily identify and resolve technical issues and
concerns. Excellent communication and presentation capabilities.
I intend to use my proffessional expertise in this field along with my knowledge, towards
expanding the customer base of the organization, apart from ensuring optimum customer
satifaction for the existing customers. I seek to offer my salemanship skills, computer knowledge,
along with my experience in the field, towards the performance of my duties and consequently
towards the growth of the organization.
Experience
Experience
2003-2010
Plum Pudding Gourmet Kitchen Store
Aiken,SC
Sales Representative, Online Sales and Support
Providing outstanding online customer support.
Developed excellence in online sales.
Shipping and receiving
2006-2009
Canvas Works
Aiken,S.C
Awning Installation
Providing quality products for customers.
Developed customer relations by sales and, product decisions.
2001-2003
Westside Bowery
Aiken,S.C
Waiter
Communicating with customers on a daily basis.
Assuring a clean and healthy environment.
Implemented training course for new recruits.
Education
Education
2003-
Aiken Technical College
Aiken,SC
Cumulative GPA 3.4
Have not completed (still attending)
Phi Theta Kappa International Honor Society
Certification
A+,Linux+,MSCE
Skils
Computer Programming, computer Hardware, Writing