Objective
n/a
Experience
Professional Experience
Personal banker
Citizens bank
October 2011 – present
Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings. Deep understanding of banking products and present benefits by cross-selling to existing and new customers.
Achieve personal sales goals and participate in branch sales and marketing activities. Strong decision making abilities and problem solving skills. Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs. Conduct teller credit and debit transactions in compliance with established bank policies and procedures. Work non-traditional schedule including nights and weekends.
Relief Manager
Public Storage Corp. April 2009-May 2011
Resolve customer complaints regarding sales and service. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Sales and Marketing, all aspects of customer service , maintain the facility and surrounding grounds.
Education
Education And Training
Master of Arts Business management (2002)
University of management and finance Bialystok, Poland
Faculty of Management and Marketing Specialty in Marketing
One term completed at the University of Southern Denmark, obligatory language for lectures in Englis
Competitive Student Exchange Program funded by the European Union.
Certification
Additional Training and Courses
Operator of Uninspected Passenger Vessel approved by USCG,Nautical School, Lindenhurst,NY,2011
TWIC card, Nautical School, Lindenhurst, NY,2011
CPR, AED, Basic First Aid,course, Nautical School, Lindenhurst, NY,2011
Advanced English as a Second Language Course, Rennert Bilingual School, New York, NY, 2003
Sales and Marketing Course, CEAC Polonia, Poland, 2001
Management Training Course Acquisition Workshop, Restructuring and Development Agency, Bialystok, Poland
Fundamental and Technical Market Analysis, Risk Management, Macroeconomic Factors, training,University of Management and Finance, Bialystok, Poland
The Warsaw Stock Exchange, Warsaw Stock Exchange and WSFiZ, Bialystok, Poland
Skils
multilingual abilities,sailing experience,customer service,open water scuba diver,manage vessel,navigation,
The United States Capitan's Association (USCG Mandated Testing Program),Glen Cove Yacht Club Memeber,