Objective
Seek challenging assignments in a dynamic organization that will offer ample opportunities in effectively utilizing my potential and thereby helping to contribute for the growth of the organization. Having over five years of experience, in maintaining and implementing various in-house and bespoke operational methods. Willing to relocate for superior experiences.
Experience
? Mar’09 to Feb’10 Trinity Technologies, Mumbai as a Sales & Marketing Executive.
Description:
? Driving a national role for sales in corporate, financial & educational institutions and small and medium businesses.
? Have conceptual clarity on the requirements of clients and providing appropriate solutions.
? Set up meetings with senior management of target clients and prepare pitches.
? Handled a significant sales target with responsibility for profitability (top line & bottom line).
? Identifying niche market and create new sales opportunities.
? Maintain excellent client relations to generate avenues for further business opportunities.
? Work with the technical and sales team to understand the pain areas of the client to provide pre failure facilities, for better service quality.
? Manage, under supervision, the end to end life cycle of client servicing, from service level agreements to
Delivery of the service.
? Dec ’05 to Apr’07 International Marine Transportation Ltd., Surrey, U.K., an
ExxonMobil Subsidiary as a Service Engineer.
? Sep’01 to Dec’04 Dynacom Tankers Management Ltd., Mumbai as an Engineer.
Operations
? Developing and implementing plans & schedules for maintenance operations and Annual Turn Around with focus on optimum utilisation of manpower and material.
? Managing the functions of troubleshooting and preventive / breakdown maintenance of Utilities and resources so as to reduce downtime to minimum.
? Undertaking regular inspections to prevent accidents and adhere to safety norms.
? Preparing time schedules for maintenance of machinery plant.
? Defining specifications of equipment/ materials/ manpower and organising resources for timely execution of projects undertaken.
? Implementing systems of audit, review & feedback for ensuring achievement of pre-set targets as per budgeted parameters.
? Developed and wrote functional & technical specifications.
Documentation
? Controlling the inventory, analysing reports and executing provided budgets accordingly.
? Preparing monthly stock reports and year ending reports and handling critical records according to official regulations.
? Consulted on documentation and creating latest methods for record handling with senior management.
? Reviewing reports and data of past projects for process improvement.
? In charge of updating and maintaining crucial reports on a regular basis.
Team Management
? Leading teams of up-to 10 people ensuring their positive contribution to the project.
? Impart training to the junior staff on critical equipment, thereby ensuring optimum performance.
? Determining the manpower requirement in accordance with the manpower and production norms.
? Taking charge of and leading teams during crisis management drills and scenarios.
Key Achievements:
? Handled troubleshooting and research for change management during company merger and also for various critical functions.
? Managed vital equipment and overseen their operation and periodical assessment with 90% efficiency in problem rectification.
? Served as a representative of the staff, for monthly meetings and contributed in resolving issues pertaining to safety, security and any other disparity.
? Managed new takeover projects where original systems were designed, implemented and successfully operated.
? Contributed towards accomplishing the company’s objective of zero accidents and human injury thereby contributing to the overall initiative of Social accountability and reducing employee attrition.
Education
M.B.A. (AMBA accredited) from University of Southampton (U.K.).
Focus Areas include : Operations Management, Corporate Strategy, Human Resource Management and Corporate consultancy
Scottish Vocational Qualification: Marine Engineering Operations (Engineer OOW, LEVEL 3)
From Maritime & Coastguard Agency (U.K) in year 2003.
H.N.D Marine Engineering from Glasgow College of Nautical Studies in year 2001.
Undertook while pursuing MBA between Sep’07 to Sep’08
Thesis: Management & implementation of corporate social responsibility for developing competitive advantage (i.e. value creating strategy) while retaining long term sustainable development in Oil companies.
Consultancy Project: For University of Southampton, proposed a plan for implementing Balanced Scorecard Performance Measurement System (to measure and evaluate staff performance and create retention strategies, without sacrificing their brand identity) for their Residential Services Business unit.
Certification
? Information Technology & Systems Program from NIIT Computer Education in year 1996.
? Quality Management Certificate from NIIT Computer Education in year 1996.
Skils
I.T. Skills
Good working knowledge of MS Office (Word, Excel, PowerPoint, Publisher, Outlook etc.), Internet, MS Project and Data Interpretation Software SPSS.