Objective
Driven and motivated individual possessing high initiative seeking challenging entry-level career position to provide excellent service, gain valuable work experience, and utilize extensive education, experience, knowledge, and skills.
Experience
EMPLOYMENT EXPERIENCE
BANK TELLER – U.S. Bank. Seattle, WA 2006 – 2007
• Performed daily retail banking duties including administering transactions, answering customer inquiries, and issuing customer referrals including additional banking services.
• Familiar with the Hogon computer banking application, and balanced the cash drawer on a daily basis.
• Merited management recognition for demonstrating a positive and professional demeanor, and for logging zero customer complaints.
CUSTOMER SERVICE SALES REPRESENTATIVE – Polo Ralph Lauren. Orlando, FL 2002 – 2003
• Provided excellent customer service and received outstanding customer satisfaction by demonstrating exceptional product knowledge in order to meet and exceed customer expectations.
• Developed and maintained customer relationships utilizing superior communication skills.
• Performed consultative sales, and ranked among the top-performing associates meriting the second best sales spot for a one-month period.
Education
EDUCATION
BACHELOR OF SCIENCE IN ELECTRICAL ENGINEERING 2005
The University of Central Florida – Orlando, FL
Major Coursework: Electric Machines, Power Systems Theory, Optics, Principals of Electrical Engineering, Linear Control Systems, Electromagnetic field, and Digital Signal Processing.
ACADEMIC RESEARCH PROJECT
SENIOR DESIGN PROJECT – The University of Central Florida. Orlando, FL 2005
• Designed an audio amplifier and constructed the sound system for Game System Audio’s Cheapstation video game console.
• Performed computer routing and testing with ORCAD, and operated computer simulations.
• Hand-soldered small resistors and the Yamaha sound chip, and assigned circuit boards with oscilloscopes and PCBs.
Certification
BACHELOR OF SCIENCE IN ELECTRICAL ENGINEERING
Skils
• Thrives in a team environment possessing excellent leadership and self-management skills
• Outstanding interpersonal skills as well as professional oral and written communication abilities
• Familiar with engineering fundamentals and basic electronics including oscilloscopes, spectrum analyzer, ORCAD, transistors, operational amplifiers, and diodes
• Possess computer engineering demonstrated experience and soldering skills
• Computer proficient: Windows Operating Systems (’95, ’98, ’00, XP, and Millennium), Microsoft Office Applications (Word, Excel, Outlook, Access, and PowerPoint), C, Matlab, and Hogon
• Affiliation: Active Member, IEEE, Bilingual: English and Chinese
U.S. Citizen, Bilingual.