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Dipatacher

Employers
  • Senior Operations Administrator at Fedex Ground
    2011 September - Jun 2018
    ⎥ Serve in an advisory role for inventory and equipment control in collaboration with supervisor
    ⎥ Function as key holder for FXG-Terminal ZCLB by unlocking and disarming security systems daily
    ⎥ Monitor emails for service provider daily plan, as well as resolve misloads and review prior day’s service to conduct required changes for the following day
    ⎥ Manage temporary drivers with their daily needs, including fuel tags and van keys, while designating terminal pickups and call tags, such home delivery and ground
    ⎥ Effectively spearhead large amount of data entry through vehicle route planning systems, collect cash on delivery (CODs) and file paperwork, which include contractor settlements and pickup records
    ⎥ Observe compliance with Department of Transportation (DOT) laws and regulations in monitoring hours of service
    ⎥ Perform troubleshooting on technical issues on Star 4 and MC55 scanners and personal computers, while coordinating with technical support regarding malfunctioning machinery
    ⎥ Provide rate and shipment of packages for delivery
    ⎥ Earned numerous recognitions for demonstrating outstanding work performance, including Bravo Zulu Award for going above and beyond and Peak Player for working during peak holiday season
    ⎥ Oversaw all aspects of terminal dispatch for more than 75 drivers during peak seasons
Educations
  • GED
    N/A at Liberty High School
    2003 - 2007
Documents
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