Objective
I am looking for career at sea. I want to start with a good company in their trainee program where I will be able to move up the ladder of success with hard work and perseverance, a place I can call home for my career.
Experience
Sep, 2007 - Jan, 2008
Manager for Auto Pro Service Center ( Newport News, VA 23601 )
Perform all tasks within the company including managing five to six technicians, tracking accounts payable and accounts receivable. Customer service to include writing up new vehicle service and following the job through to completion, updating customers with costs and concerns. Answering telephone calls, setting appointments and telephone estimates. Tracking inventory, maintaining supplier and customer relationships, reviewing and hiring of employees. Maintaining cash drawer accuracy and daily bank deposits. Vehicle diagnostics and repair as needed.
Jul, 2001 - Sep, 2007
Service Manager for American Pride Automotive ( Yorktown, VA 23693 )
Manager one other service writer and service team of three technicians including my team of four technicians and shop foreman. Oversee day to day activities related to shop productions, ordering and tracking inventory, reviewing and interviewing employees. Involved in resolving customer relations disputes, managing all fleet service accounts. Accountable for production numbers and profit margins.
Vehicle diagnostics and repair as needed.
Jun, 2000 - Jun, 2001
Store Manager for NAPA Auto Parts ( Hayes, VA 23072 )
Oversee day to day activities within store, looking up parts for commercial accounts and over the counter retail sales. Coordinating deliveries for commercial accounts. Stock orders and special orders, stocking orders on shelves. Processing new, core and defective returns to suppliers. End of day accounts reporting and cash drawer reconciliation.
Education
High School
Making The Connection - communication training
STCW training
Certification
STCW
Skils
Working for many years in the automotive industry I have developed many repair and problem solving skills. I am very good with my hands and very mechanically inclined. I have the ability to be a quick learner and do any job that is put in front of me. I communicate well with others, this comes from many years of working with the public and with varying personalities of technicians. I am a real do it yourselfer at home and have learned many skills that would be relative to working on a tug/container ship for repairing and maintaining them. I have excellent balance, clean appearance, am very organized and well spoken.
I am a driven individual that will strive to do only the best job possible. I have worked in the industry in the past part time as a helper at a marina repairing and mainting any and all of the systems related to pleasure boats both power boat and sail boat. I am willing to work hard and travel where ever needed. Additionally I know how to cook very well.