Objective
to obtain an entry level position with aspirations of full time career.
Experience
Outback Steakhouse Louisville, KY
Server
10/08 – current
• Maintain organized atmosphere.
• Direct customer interaction.
• Provide positive experience for guests.
Veteran’s Benefits Administration Louisville, KY
Veteran’s Service Representative 9/07 – 08/08
• Handle initial development of claims.
• Direct customer interaction.
• Interaction with V.A. medical facilities across the region.
U.P.S – Supply Chain Solutions Louisville, KY
Distribution lead Supervisor 5/05 – 9/07
• Control of Returns operation, approximately 60 employees that report directly to me. (have had up to 100)
• Responsibility of daily P and L reports, Inventory Control, Revenue reports, Conference calls, etc.
• Multi tasking in Human Resource responsibilities. (pay raises, payroll adjustments, direct meetings with individuals within operation, etc.)
Applebee’s, Whit-Mart Louisville, KY
Server
01/05- 04/08
• Maintain team oriented work environment.
• Provide first rate customer service.
• Ability to multitask under pressured working conditions.
Brinley Concrete, Inc. Louisville, KY
Job Site Supervisor 10/02 – 01/05
• Coordinated project from start to finish and made sure job was up to code.
• Handled negotiations with customers and contractors.
• Assured final project bids.
Education
Sullivan University, Louisville, KY
Master’s Degree, of Business Administration, June 2007
G.P.A. 3.43/4.0 Cum Laude
Bachelor’s Degree Business Administration with a Concentration in Management, September 2004
GPA 3.7/4.0 Magna Cum Laude
Rets Electronics, Louisville, KY
Associate Degree, Electronic Technology June 1997
G.P.A.: 3.7/4.0, Graduated with Dean’s List honors
Certification
Skils
Excellent leadership skills, Multi tasking, Organized to achieve deadlines, Proficient with Word, Excel, Power Point, and Intermediate levels of Access software, Knowledgeable with numerous functions of Human Resource responsibilities including Interviews, Pay raises, Pay adjustments, Hiring and Separation, Disability, Family Medical Leave Act, etc., Flourish in team oriented work environment, Dependable with proven attendance record, Technical qualifications from education and job background, Experienced in customer negotiations, job bids, Internal and External Construction, Finish Grading, Great people skills, and Project Management.