Back to Resumes List

Customer Service Executive, Export Executive.

Objective


My expectations are more aligned with this organization and would like to be proud participant in achieving the organizational goal with my higher interpersonal skills and technical qualities. Please find the resume attached herewith, detailing the qualities required. Given an opportunity, I assure you the best of my service to your fullest satisfaction, with a committed attitude.


Experience


WORK EXPERIENCE:



1. Currently working in Asian Plastowares Pvt. Ltd. (Manufacturer Exporter) As a Export coordinator from 16th March 2009 (Working on Visual Impex)



Key activities:

• Handling Pre-shipment & post-shipment documentation of Export.

• Co-ordination with shipping line and CHA regarding shipments.

• Co-ordination with overseas buyers regarding purchase orders.

• Forwarding documentation to CFS team for customs clearance.

• Maintain MIS reports for pre & post shipment documentation.

• Follow up for the payment of shipments.



2. Worked with MAERSK GLOBAL SERVICE CENTERS (INDIA) PVT. LTD. As a processing officer from 3rd September 2007 to 14th March 2009.



Key activities:

Processing Officer (Export Documentation Division)



• Preparing manifest of Export & Import bill of lading.

• Checking of bill of lading.

• Sending verify copy of bill of lading to customers.



Processing Officer (Customer Service Division)



• Giving technical assistance information about Shipments and acting as a web support

For the MAERSK GLOBAL SERVICE CENTERS (INDIA) PVT. LTD

• Assisting the customer to submit the bookings online from the website for different

Kinds of shipment as per their requirements.

• Providing all kind of assistance to the locations on BA & calls regarding the customer

Codes.

• Providing various online access of Maersk Line to the Customers.

• Active participation in management meeting

• Verifying the global customer by Telephonic conversation with them for their

registration request on the Maersk Line Website.



Reporting to: Team Leader

Knowledge of Systems: SCV, GCSS, MCS, MODS



3. Started working as Export Executive at S. Ramdas Pragji Forwarders Pvt. Ltd, Mumbai (Freight Forwarder & CHA) from August 2005 to 31st August 2007.



Key activities:



Export Executive:

? Preparing:-

o Shipping bill

o Bill of lading

o Certificate of origin

o Phtyo certificate

o Export Invoice

o Online bill of lading

o Billing Invoice.

? Document submitted to ICEGATE.

? Communication with clients & Shipping line.

? E-mail Communications with overseas agents.

? Knowledge of pre-shipment and post-shipment.

? Knowledge of LCL shipment, HBL & MBL.


Education


• June 2006 Bachelor of Commerce (B.COM.) from Birla College, Mumbai University.

GRADE: Higher Second Class in final year.


Certification


• Pursuing Diploma in Logistics & Shipping Management from Indian Merchant Chambers.


Skils


SOFTWARE: Visual Impex, Export Management System & Intra Package, GCSS, MCS, MARS, RKEM.

OS: WINDOW, MS-OFFICE.


 


Achievements:

•Award of excellence for the best performer in quarter 4 of 2008 in MAERSK GLOBAL SERVICE CENTERS (INDIA) PVT. LTD

•Got highest points in appraisal for the performance of 2008.

Thane, Maharashtra,
View Contact Information