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Customer Service Executive

Objective


To learn and develop the abilities of working in competitive environment for a brilliant career, where I could have an opportunity to work enthusiastically for the attainment of personal and organization’s objectives.


Experience


Dec 2007 to Till Date ANL (AUSTRALIN SHIPPING LINE)

Designation: Sr. Customer Service Executive

Job description:

• Management reporting i.e. Competition, Forecast & Sales Reports etc.

• Nomination Handling

• Maintain Stats

• Port Operations

• Pricing / Rate List

• FMC and AMS Filing

• Correspondence with foreign ports

• Inventory Management (Karachi + Upcountry)

• Import Cancellation

• Cargo Booking Forecast

Dec 2005 to Nov 2007 Mac Andrews Shipping Line

Designation: Senior Inventory Controller.

Job description:

• Inventory Management (Karachi + Upcountry)

• Handling Customer Queries on the spot.

• Problem Fixer

• Port Operations

• Inventory Follow Up

• Forecasting and Planning

• Correspondence with foreign ports

May 2004 to Nov 2005 United Towel Exporters

Designation: Assistant Accountant

Job description: Record entries in Accounts software (ORACLE Based), Making Debit Credit Vouchers, Bank Reconciliation, communication with bank for debit/credit advices and other matters, maintain the accounts record in files as well as in computers, working on trail balance and balance sheets and making reports in excel sheet and handle other matters of accounts.


Education


M.Com

MBA Maritime


Certification

Skils


SKILLS:

• Excellent verbal & written communication in English language

• Strong interpersonal skills.

• Strong Leadership Skills.

• Analytical skills.

• Team Player.


 

Karachi, Sindh,
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