Objective
I would like to be hands-on in assisting customers/vacationers needs. Hospitality is a key element to any quality vacation experience, and I would like to be a part of that.
Experience
WORK HISTORY
RECEPTIONIST, South Point Chrysler, 6905 S. IH-35, Austin 01/15/07 to Present
I answer all incoming calls, and I transfer, park, or take massages as needed. I also perform other functions such as filing, Xeroxing, creating documents. I also make sure that the sales tower stays organized to better function.
SALES ASSOCIATE, Bath & Body Works, Barton Creek Mall 08/15/06 to Present
As a Sales Associate, my job requires me to address customers’ needs and find the products to best fit those needs. Communication is a key element of my job. Without it, my co-workers and I would not be able to work as efficiently in assisting our customers.
BANK TELLER, Frost Bank, 401 Congress, Austin 10/21/02 to 08/22/06
I maintain a cash drawer, handle many transactions, assist customers, stock heavy coin, and maintain and balance an ATM. I have received four awards for quality customer service, in addition to several rewards for perfect balancing in a month’s time.? I have worked both full-time and part-time in my positions with Frost Bank, and in this time I have been given several raises. I have also been able to change environments a few times, and have adapted easily to each change.
RETAIL CLERK/CASHIER, The Stockpot, 11200 Lakestop Blvd. 10/01/01 to 10/31/02
I worked in a retain outlet that specialized in kitchenware. I performed all functions during my shifts, including cashiering, inventory, stocking, and cleaning. This position involved constant contact with the public and extensive customer service skills.
MICROFILMER, Applied Research Labs, UT 05/29/01 to 08/26/01
I performed tasks of microfilming, sorting, and filing for the Vouchering Dept. of this UT research component located at the J. J. Pickle Research Campus.
FOOD PREP/CASHIER, Delaware Subs, Cedar Park 08/01/99 to 10/01/01
I performed many functions in this job, including food preparation, cashiering, clearing, stocking and inventory, I was responsible on many shifts for either opening or closing the store, and the additional duties that went with this responsibility. Occasionally I completed food orders for large parties. Worked with customers on a daily basis.
Education
EDUCATION
Texas State University, San Marcos, TX
· 30 Credit hours earned (History/Theatre/French/Anthropology)
Austin Community College, Austin, TX
· Earned 33 college credit hours as a part-time student
· Courses in Acting, French, Sociology, Philosophy, and Basics
Cedar Park High School, Cedar Park, TX, May 2002
· Participated in Capstone Intern Program, volunteering in the Technical Theatre Department of Southwestern University in Georgetown, TX
· Courses in Advanced Theater Productions, Advanced Technical Theatre, & Choir
Certification
Skils
OFFICE SKILLS
· Type 45 WPM, Computer (Macintosh, PC). MS Word, Excel, Powerpoint, Web Browsers, email, Operate Multi-Line Phone
REFERENCES
Debbie Pikarsky
Frost Bank
401 Congress
Austin, Tx. 78701
(512) 473-4603
Sara Trevino
Frost Bank
300 W. 9th Street
Austin, Tx. 78701
(512) 473-4591
Glenn Harvey
Frost Bank
401 Congress
Austin, Tx. 78701
(512) 473-4348
Andy Campbell
Applied Research Labs, UT
10,000 Burnet Road
Austin, Tx. 78758
(512) 835-3387
Christina Williams
6233 W. William Cannon
Austin, Tx. 78749
(512) 473-4461