Objective
Potent and high-spirited team leader; customer driven with over 12 years 9 months experience in the highly demanding 3-star luxurious hospitality & Multi-dimensioned experience within the 3-star Hotel hierarchy, which enables the development of highly valuable customer relationships.
Experience
*Work Experience
April-4th-1996
Hotel Ilapuram, Gandhinagar
Vijayawada (A.P), India.
F.O.E.
My movements to Hotel Ilapuram, Vijayawada has given me has great opportunity in learning the best hotel work in all perspective.
*Nov-11-2001
Hotel Grand Residency, Vijayawada (A.P), India.
[Asst. F.O.M.]
My movement to Hotel Grand Residency has given me a great opportunity into leading a team of staff. Acting as a leader of the team, my aim and mission are not only achieving 100% of guest satisfaction, but also 100% of employee satisfaction. Also I am responsible in enhancing the Grand Residency standard of the Hotel & Executing the atmosphere of Home away from Home
*Feb-16th -2002
Guest Relation Manager
My promotion to Guest Relation Manager has given me an insight into the operations of senior management. I hold the responsibility in supervising the smooth operation of the hotel to ensure that the highest standard is always upheld.
*July 23rd to Aug 21-2005
Guest Recognition Manager
I was provided with the opportunity of managing the guest Recognition / Relation department that also brought me in closer contact with our guests.
*Aug-25-2005 to Nov-30-06
River Bay Resorts, Rajahmundry.
I was provided with the opportunity of Front Office Manager.
My mission is to create memorable experiences for each and every one of our guests and, along the way, each other.
Education
Education
1993
S.S.C. from Kendriya Vidhyalaya Central School, Adilabad (A.P)
1994-1995
High School from Nalanda College, Adilabad (A.P).
Certification
Skils
Languages Level
English Excellent
Hindi Excellent
Telugu Good
Tamil Beginner
Bengali Beginner
• Participating in cultural activities.
• Bike Race, Music and News.
• Interpersonal skills
• Strong communication skills.
• Hotel Software & Computer skills.
• Confident , approachable , committed , enthusiastic , flexible and motivated