Objective
Lead and set objectives to country operations and documentation teams. Direct the teams and train them to achieve set objectives. Achieve competitiveness through operational excellence. Add value to customer service. Set KPI to measure achievements.
Experience
Over 22 years of experience with progressive career development from Trainee Executive level to Country Management. Wide varied experience in ship agency business. Key competencies general management,vessel operations, shipping documentation, handling claims and disputes, inventory and equipment control, dangerous goods procedures, cargo stowage, husbandry, crew handling, staff training and evaluation
Education
MSc candidate in International Logistics and Supply Chain Management at University of South Wales.
Member, Institute of Chartered Shipbrokers, UK
Member, Chartered Institute Logistics and Transport, UK
Member, Institute of Operations Management, UK
Certification
Qualifying Examination at ICS - Specilized in Dry Cargo Chartering and Ship Management, Liner Trade, International Trade and Shipping Business.
Skils
* As the Management Representative, I formulated and implemented the Quality Procedure System at Navigation Maritime Colombo (Private) Limited, and successfully obtained recognition as per ISO 9002 requirements.
Have under gone short training courses on following.
• preparation of ISO9000 quality manuals and conducting Internal Quality audits at Sri Lanka Standard Institution.
• ‘Training needs analysis techniques’ at National Institute of Business Management, Sri Lanka.
* Developed and implemented an inventory control system for containers based on Dbase program, at ABC Shipping (Private) Limited and subsequently extended it to manage Transshipment containers at Navigation Maritime Colombo (Private) Limited.
* Established SOPs for cargo delivery at Tehama Shipping and Marine Transport Company.
* Thorough knowledge of container control, survey, inspection, repair procedures and yard operations, vessel operation, agency function and theoretical knowledge of ship management and vessel chartering.
* Proficiency in MS programs including word, PowerPoint, and excel.
* Proficient in computerized stowage planning software CASP some experience with NAVIS Power stow.
* Arabic conversation ability.
* Set up the new branch office in Mukalla – Yemen, made regulatory and municipality compliances and established SOPs for smooth running of office.