Objective
Manage a wide range of functions within a fast paced structure consistently meeting and exceeding company standards and goals.
Experience
NEXCOM, Va. Beach, VA
PRINT ADMINISTRATOR 2003 – Present
Design and implement Print Architecture for enterprise-wide printing, including enterprise print, consumer/desktop print, labeling and bar coding.
Coordinate installation and administration of spool management tools.
Design and configure print servers including NT, Novell and UNIX.
Work closely with UNIX Administrator on UNIX print services to ensure efficient and accurate configu
rations.
Provides technical assistance on print architecture design, implementation and administration of print servers and printers.
Demonstrate an in-depth knowledge of various printer models and functionality.
Provide and/or coordinate Level 2 support for all printing related issues with appropriate Code I functional support users.
Keep Enterprise Systems Manager apprised of all print administration issues.
Ensure/implement the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software).
NEXCOM, Va. Beach, VA
Computer Specialist (Logistics Coordinator 1999 – 2003)
Served as a Lead Computer Specialist with responsibility for performing logistics planning coordination functions.
Coordinates the receipt\shipment and inventory control for high volume system deployment activities and fiscal year inventory.
Perform development and implementation of logistic support for deployment activities.
Develops and oversees the maintenance of database listings for remote site inventories and site charge-outs.
Supports functional with timely retrieval of equipment from off-site storage and mailing of equipment in support of regional technician.
Locate and Identify Information Systems Prototypes for appropriate usage.
Use FoxPro database and IS Management database to maintain inventory database and IT Fixed assets and expense items.
Analyze, plan, and adjust work operations of subordinate
Coordinate and plan travel and shipping cost of equipment by logistic measures. Posses strong Team aptitude and will provide
guidance to other team members.
NEXCOM, Va. Beach VA
USAA, Norfolk, VA
Computer Support Technician 1994 - 1997
Used MMS and Paradox Databases to performed multiple UNIX installations and maintain quality control of various types of software applications and ADP equipment.
Assisted with LAN installation and maintenance with emphasis on a voice and data applications.
Downloaded and staged applications and installed and de-installed voice coded equipment.
Gained Windows NT and helpdesk experience. Provided first contact customer support, determined nature and urgency of problem, provided solution or dispatched help.
Provided Level 1 and Level 2 technical support within knowledge areas to information system users worldwide.
Identified and corrected problems involving enterprise systems, electronic messaging, office automation, data communication LAN, POS, etc.
Documented support calls with Help Desk tools. Provided weekly and monthly productivity reports.
Coordinated support activities with other technical support groups within Information System.
Resolved problem escalation procedures and notified Lead/Supervisor of outstanding issues.
USAA, Norfolk, VA Printer Operator 1993 - 1994
Operated and ensured quality control of various printers including print spooling structures, Troy check printer 4240, Siemen 2030 printer, IBM's 3935 and 3816.
Ensured print products were delivered in time to meet schedules and objectives. Implemented Print Architecture for different codes -wide printing, labeling and bar coding.
Coordinated installation and administration of spool management tools.
Configured print servers including NT, Novell and UNIX.
Ensured efficient and accurate configurations.
Provides technical assistance on print architecture.
Demonstrated an in-depth knowledge of various printer models and functionality
Kept Management aware of all print administration issues.
Used spool management tools, various printer models and functionality, especially HP and Monarch to accomplish tasks. Experience in printing large volume of print materials
USAA, San Antonio, TX Output Specialist 1988 - 1993
Operated impact/laser printer devices including the IBM 3500 and the Xerox Burster.
Performed functions of microfiche printing devices.
Maintained integrity of sensitive printed materials and ensured output was processed in a timely, professional, and accurate manner.
Express Medical Supplies 1989-1990
Sales for Medical Equipment to Vendors throughout San Antonio TX
Sentera Health Systems 1978-1988
Material Management Purchasing Dept
Order medical equipment when replenishment work needed
Updated Database for all incoming materials and kept in contact with management
Education
Granby High School, Norfolk State University, Incarnate Word College, Palo Alto College San Antonio, TX
Certification
N/A
Skils