Objective
Seeking an opportunity which will utilize my unique experience and expertise with an organization offering commensurate opportunities.
Experience
NIERETTA KNIGHT
219 W 32nd Avenue
Covington, LA 70433
985 893-3148 – Home
985-273-1881 - Cell
OBJECTIVE
Seeking an opportunity which will utilize my unique experience and expertise with an organization offering commensurate opportunities.
EXPERIENCE
2010 – Present Pam Lab LLC, Covington
Inside Sales
? Achieve call and product quota
? Contact physician base to promote and educate PamLab products
? Manage regular call rotation
? Analyze sales data to recognize prescribing habits and improve promotion efforts
? Respond to incoming calls, emails and voice messages
? Participate in product training to gain product proficiency
2000–2010 Bellsouth Telecommunications /AT & T Baton Rouge, LA
Sales Associate/Team Leader/Acting Coach/Sales Coach Manager
? Pinnacle Winner Achievement as a Sale’s Associate for exceeding annual sales objectives.
? Providing quality customer service as Sales Associate.
? Serving as a Team Lead and Incubation Coach, while working with new hires, interacting with managers, giving feedback on their performance.
? Educating the Sales Associates on AT&T products and services as a Team Leader.
? A proven problem solver with persistent follow-up until all issues are resolved.
? Implemented Sales Sprints to help increase the team’s sales productivity.
? Conducted employee performance evaluations and coaching sessions.
? Led and developed, as a Team Leader, an office of 60 Sales Associates.
? Encouraged Sales Associates on my team to meet aggressive quantitative and qualitative sales objectives, as a Sales Coach Manager.
1997-2000 Lakeview Regional Medical Center Covington, LA
Administrative Assistant
? Assisted patients with problems and concern
? Supervised an office of 15 employees.
? Organized patient medical records.
EDUCATION
1983–1985 Sullivan Vocational/ Technical Institute Covington, LA
? Computer Science. Program.
1980–1983 Covington High School Covington, LA
? Graduated in top 10% of class.
COMMENTS
I have ten years of broad based experience in a fast paced sales environment at AT&T Southeast. Areas of expertise include handling irate customers, recruiting, staffing, training, motivating and closing difficult sales. Adept at placing qualified candidates into the proper positions. Recognized for cross-departmental skills and guiding employees to meet or exceed goals set before them.
References Available upon request
Education
Certification
Skils