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Boarding Agent, Ship's Agent, Branch Office Manager

Objective


To reestablish career in the maritime industry by securing position as Vessel Boarding Agent or similar. Willing to relocate. Desire to work with international ship owners/ charterers.

To provide best possible services to incoming/ outgoing vessels. Solve problems, oversee loading and discharging operations, arrange and supervise crew exchanges.

Manage special projects, oversee repairs and special operations on behalf of owners/ charterers. Process and finalize all required formal procedures with government officials. Used to work in high paced and flexible schedule environment. I work very well with people of different cultural, work and ethnic backgrounds.

Working very well independently, with a team or supervising a team. I have great leadership and communication skills and I look forward to reapply my abilities in maritime industry.


Experience


07.2008 – 09.2009 : CLASQUIN USA INC

Air Ocean Import/ Export Operations



• International freight forwarding

• Domestic freight forwarding

• Special projects

• TSA compliance monitoring

• Customer service

• Professional interaction with customers on a daily basis via email and phone

• Booking freight with air/ ocean carriers and arranging for cargo pickup/ delivery with vendors

• Review of shipping and billing documents for accuracy

• Entering and transmitting SED data to Department of Census and US Customs

• Tracking cargo and entering tracking data to export/ import operations system.



03.2008 - 05.2008 : Scrub Inc. at O'Hare International Airport, IL, USA

Supervisor- Night Shift in training



•Supervising aircraft cleaning teams at O'Hare Airport

•Organizing shift schedules for leaders and teams

•Overseeing and performing security checks

•Overseeing that TSA, airline and company safety guidelines were followed

•Responding to urgent assignments

•Reporting to Night Operations Manager



09.1998 - 06.2007 : Scan Shipping Pol Ltd , Gdynia, Poland

Branch Office Manager- Advanced from Branch Office Assistant to Branch Office Manager.



Office Responsibilities

•Planning and supervising all Branch Office activities

•Seeking and maintenance of customers and business cooperatives

•Correspondence with cooperating companies- in Poland and abroad.

•Securing our partners interests in Poland.

•Human resources management within the Branch

•Implementation of International Ship and Port Facility Security Code rules.

•Anticipating issues which may have had impact on loading and/ or discharging operations.

•Close cooperation with marine, naval, immigration and customs authorities.

•Meeting with Harbor Master and all other authorities on regular basis to discuss and implement all necessary changes of port rules into agency activities, to ensure company’s name recognition and help with future cooperation of above mentioned authorities.

•Documents preparation ie: Bills of Lading, Manifests of Cargo, Statements of Fact and other relevant cargo documents.

•Filing of weekly, monthly and annual financial and traffic reports with company CEO and owners



Logistical and Port Duties



•Problem solving of all matters while vessels stay in the port.

•24/7 on call availability

•Immediate presence on board of the vessel in case of unforeseen problems occurrence.

•Ensuring cargo/ storage availability, seeking additional storage if necessary.

•Troubleshooting problems with cargo availability and arrivals of cargo.

•Planning and coordinating of cargo discharging and loading operations.

•Assisting and overseeing cargo quality control inspectors while loading operations in progress.

•Overseeing exceptionally sensitive/ cargo loading operations

•Coordinating activities of all parties involved.

•Negotiating with ship services providers

•Purchasing equipment, parts and supplies as requested and on behalf of vessels Owners

•Overseeing spare parts processing and deliveries to the vessels docked in shipyards.

•Arranging for cargo and/or ships parts transportation from quay storage to final destinations by truck, air or railroad as required.

•Signing off and on crew members, arranging for Polish transit visas and other necessary travel and legal documents.



Project Management:



•Arranging for and managing of any special services tendered to the vessel/ ship

•Arranging for and managing ad hoc repairs and other such services while not disturbing loading/ discharging operations

•Arranging for and overseeing special loading/ discharging operations as required by vessel/ owners

•Arranging for and supervising work of special equipment on board of the vessel

• Developing and managing project schedules and costs

• Overseeing project fieldwork

• Training vendors and partners to effectively execute fieldwork.

• Communicating and developing relationships with vendors and partners


Education


1997 – 2001: University of Gdansk, Poland

MA in International Political Relations.



1996 – 1999: Academy of International Economic and Political Relations, Gdynia, Poland

BA in International Economic and Political Relations


Certification


TSA

CTPAT


Skils


•In depth knowledge and professional experience in the field of sea transport, freight, shipping and office management.

•Exceptional Customer Service skills.

•Great Leadership skills.

•Language skills (spoken and written): fluent English and Polish, limited conversational German and basic Russian

•Authorized to work in USA and EU.

•Clear and concise communication with culturally diverse clientele

•Good knowledge of Microsoft Office, various editorial and graphics software applications, computer wired and wireless networking, connectivity issues

•Ability to solve most of usual office computer hardware related issues at hand.

•Knowledge of international co-operation and relevant working methods.

•Great problem solving skill.

•High work ethics.


 


Willing to relocate.

Drivers License with no record.

No criminal record.

Willing to pass drug/ alcohol checks.

References (USA/EU) available upon request.

Mount Prospect, IL,
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