Objective
To utilize my multicultural background combined with my foreign cruise ship, hotel and restaurant experience and training in customer service to give clients a positive cruise experience.
Experience
To utilize my multicultural background combined with my foreign cruise ship, hotel and restaurant experience and training in customer service to give clients a positive cruise experience.
Prestige Cruises
October – November 2004
Sales Coordinator – Telemarketer promoting newly launched Evening Dining Cruise
Manila Pavilion Hotel
May 1 – June 29, 2004
Job Training ( F & B Department )
- Handling more than one table and large group while exceed guest expectations.
- Deliver profit to the company.
Tri C’s Corporation
International/Domestic Travel & Tours
Sta. Lucia East Grand Mall, Cainta
May – July 2003
Reservation Officer (OJT)
- Booking of tickets thru CRS (Computerized Reserve System)
- Booking of tour packages
- Sorting of international and domestic tickets
- Filing of memos, records, vouchers etc.
- Filing of agents coupons, domestic and international
Dream One bar (June 2002- April 2003
- Provided various featured cocktails through encouragement and personal advertisement.
Education
Siena College Del Monte, Quezon City
Associate of Arts, Tourism 2003
AMA Computer College East Rizal Campus, Marcos Highway
Mass Communication 1997 – 1998
St. Joseph’s College High School E. Rodriguez, Quezon City
Certification
Magsaysay Training Center
Basic Marine Safety Course (Personal Survival Techniques, Fire Prevention and Fire Fighting, Elementary First Aid, Personal Safety and Social Responsibility)
September 27, 2004
FBAA Cruise Ship Maritime Training Center, Inc.
May 26 – 29, 2004
General Knowledge (F&B Service Attendant, Room Attendant, Bartending)
Manila Pavilion Hotel
May 1 – June 29, 2004
Magsaysay Training Center
Personality Enhancement Training
November 19, 2004
Magsaysay Training Center
Foundation Certificate in Food Hygiene
December 10, 2004
Odyssey Training Limited
Crowd Management & Safety Communications
June 25- 29, 2005
WSET (Wine & Spirit Education Trust)
Level 2 Intermediate Certificate in Wines & Spirits
August 29, 2006
Magsaysay Training Center
Basic Marine Safety Course (Personal Survival Techniques, Fire Prevention and Fire Fighting, Elementary First Aid, Personal Safety and Social Responsibility)
September 27, 2004
FBAA Cruise Ship Maritime Training Center, Inc.
May 26 – 29, 2004
General Knowledge (F&B Service Attendant, Room Attendant, Bartending)
Manila Pavilion Hotel
May 1 – June 29, 2004
Magsaysay Training Center
Personality Enhancement Training
November 19, 2004
Magsaysay Training Center
Foundation Certificate in Food Hygiene
December 10, 2004
Odyssey Training Limited
Crowd Management & Safety Communications
June 25- 29, 2005
WSET (Wine & Spirit Education Trust)
Level 2 Intermediate Certificate in Wines & Spirits
August 29, 2006
Skils
Dance, Sing, Knowledge in Computer