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Administrative Staff / Receptionist / Waitress / Guest Service Officer

Objective


Dealing with different nationalities with accordance with my professional work experienced.


Experience


1. RAINBOW RESTAURANT AND CATERING SERVICES - August 2005 – October 2009

FOOD ATENDANT – GUEST SERVICE OFFICER (PARTIME JOB)

Sharjah United Arab Emirates

* Greeting the guest with the smile and guided them to their assigned tables

*Attending to all guests needs at catering service functions



2. EMIRATES MANPOWER SUPPLY-January 7, 2004 –January 7, 2010

SECRETARY / RECEPTIONIST / TELE-SALES MARKETING

Al Fardan Certre, Buheira Corniche, Sharjah- United Arab Emirates

* Answering incoming calls & determined the purpose of the callers & Forwarded calls to appropriate Personnel

* Answering queries regarding nature of business, office location & other related information as needed.

* Hunts and source out qualified manpower (skilled and unskilled workers) Made ready for immediate Employment and Solving problems, giving advices to the arrival workers.

* Negotiate with the travel agency with regards to booking schedule of skilled and unskilled workers and Personal booking of the Manager

* Dealing with the client in UAE National, and other nationalities.

* Organize and maintain an office system that effectively and efficiently support the business activities.



3. SUGA-SHUSHI BAR -January 2, 2002 – January 2, 2004

RECEPTIONIST/ CASHIER/WAITRESS

Las Pinas City, Philippines

*Attending customer’s calls with regards to their orders.

*Placing an order and forwarded to the personnel in charge.

*Arranging weekly orders to the suppliers.

*Provided and Assist the needs of the customers.

*Accepting payment and handling cash register

*Preparing daily report on cash and depositing cash on hand to the bank.

*Responsible for Monthly Report such as office stocks food supplies and Kitchen equipments


Education


College Graduate

Batch 1998-2002

West Bay College

Bachelor of Science in Hotel & Restaurant Management


Certification


1. FAR EAST MARITIME FOUNDATION INC.

U.N Avenue, Ermita Mania

Basic Safety Training (Cert. No. BST-091-11101463



2. DIPLOMATIC Club - Doha, Qatar

Housekeeping and F&B Department



3. WG & A Super Ferry 12

Manila- Cebu

House Keeping and F&B Department



4. Okasan Japanese Restaurant

Madrigal, Ayala Alabang

Waitress (On the Job Training)


Skils


*Proficient usage of Internet explorer

*Knowledge in Microsoft Office (word- excel)

*Good communication with telephone, and Interpersonal skills.


 


SEMINARS ATTENDED:

1. Food and Beverage, Front Office, House keeping and

Customer Service seminar

2. Seminars and Training of F&B and House Keeping Techniques

College Saint Benilde, Della Salle University - Manila

3. Global Marketing Trends in Food Service,Hospitality and Tourist industry

Muntinlupa, Philippine,
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